High impact windows and doors in Florida.

Sales, Staffing, Recruiting, Legal, Virtual, Domestic and Nearshore Staffing

• Handling prospective leads and managing sales calls at a high volume.• CRM navigation• Identifying, strategizing and implementing workflow to improve KPIs• Matching logistics to meet customers needs in order to maximize efficiency and success• Strong emphasis on client retention and customer satisfaction to gain positive reviews.

• Owned and operated a successful auto transport brokerage all the way up until the pandemic• Sales• Managed up to 15 agents at once• Bookkeeping (a/r, a/p, QuickBooks, collections)• Payroll• Daily meetings to discuss and review calls, kpi reports, and strategizing with employees• Managing crm• Dispatch and logistics• Online Marketing (social media, lead generation, content creation, SEO web optimization)

• Oversaw sales staff (20-30 agents) as well as Handling of over 100 leads a day and experience withdispatch.• CRM implementation• Bookkeeping• Scheduling• Reported directly to owner• Optimized scripts and rebuttals

Handled all Invoicing and Receivables (Quickbooks) Establishing new relationships off leads and cold calling Manage Sales Team (3) Worked directly with purchasers for all house accounts. Handled purchasing for company Conducted Sales/Marketing meetings Set goals monthly for sales team Established new and competitive salary structures and bonuses to help increase sales

Handled all AP/AR for the Fishmarket/Wholesale/Restaurant Established relationships with both Vendors and Customers Reviewed all purchasing and Invoices for discrepancies. Handled certain wholesale accounts and worked directly with the sales manager Handled Sales and Purchasing from first to last point Sales order, picking/packing list, Invoicing, quality control, delivery/shippingInventory, forecasting, price and availability, purchase order, item receiving Reviewed all Prices set each week for Fish at Market Price to ensure Profit Handled the administrative account on QuickBooks for the overall company Set Credit Limits and Account terms for all Customers Ensured accuracy of all incoming and on hand inventory

QuickBooks Invoicing, PO, Payroll, Reconcile, All reports Key Holder, Managing a group of 5 Marketing (Social Media, Forums, Print Ads, Photography) Sales, Filing, Logistics Reported Directly to owner AR/AP Helped facilitate all administrative work including phones, copies, stock, etc. Company letters and correspondence Trade show strategies and set up Resolve customer disputes and product quality control inspections. Microsoft Word, Excel, Quickbook reports and presentation during meetings PurchasingWarehouse ManagementLogisticsBulk orders overseas management

Managed 4 Bartenders Schedule Shifts Purchased and took Inventory Designed new drinks and menus with ownership Insured Quality Control

Phones, Scheduling, Office Supplies, Errands Key Holder Checked all Invoices and work orders for accuracy Bank Deposits