Michael Ford Email & Phone Number

Dallas, TX, US

Dallas, Texas, United States

Dallas/Fort Worth Area

• Designed floor plans, elevations, and 3D perspective views and material boards for both in-house review and presentation to the client.
• Successfully assisted clients in choosing furnishings that were consistent with their preferences and budget.
• Maintained customer expectations with open consultations and frequent communication.

Dallas/Fort Worth Area

• Conducted analysis to address clients concerns which led to improved mobilization of join and muscles through wellness and massage therapy.

Dallas, Texas, United States

Dallas/Fort Worth Area

• Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales. The cosmetic department received the regions 2015 Nordstrom Anniversary Cup award for outstanding executions.
• Verified that all merchandising standards were maintained on a daily basis by direct communication with stores by setting up weekly expectations of a photo share program and monthly visits.
• Communicated store policy violations to the leadership team in a timely manner.
• Offered direction and gave constructive feedback to motivate team members at 15 store locations by hosting monthly calls to review expectations and share great examples of work with commentary.
• Built and maintained effective relationships with peers and upper management.

• Educated customers on product and service offerings through use of visual merchandising in store that tied in with multi-media publications and buyer forecasts.
• Offered direction and gave constructive feedback to motivate team members at 15 stores within the region thru direct communication, photo share evaluations and monthly visits.
• Communicated merchandise needs, presentation execution standards and issues to appropriate supervisors in a timely fashion.
• Oversaw all common area and window presentations for 15 store locations.

• Created strategies to develop and expand existing customer sales, which resulted in my store being consistently in the top within the company out of 117 stores which resulted in my store winning the Nordstrom.
• Oversaw all daily visual merchandising operations of Nordstrom North Park store location.
• Maintained visually appealing and effective displays for the entire store which resulted in winning the regions 2008 Outstanding Visual Merchandising award as well as consistently receiving national recongition for.
• Held each team member accountable for achieving department and brand expectations.
• Managed team of 5+ employees concentrated in visual merchandising.
• Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.

• Built and maintained effective relationships with peers, upper management and cosmetic vendors.
• Created strategies to develop and expand existing customer sales thru direction to visual teams on weekly merchandising product focuses for the cosmetics department. This included visual primary product presentations.
• Oversaw all cosmetics visual operations for 25 store locations which included special events, personal appearances, vendor co-op agreements and ordering of special fixtures and elements.
• Performed assigned projects and completed checklists in an efficient and accurate manner which included the opening or remodel of cosmetics and spa departments in our Midwest and South locations.

Licensed Therapist, Massage Therapy/Therapeutic Massage

Licensed Cosmetologist, Cosmetology And Related Personal Grooming Services