Michael Francisco

Michael Francisco Email and Phone Number

Director of Operations @ PDQ Restaurants
tampa, florida, united states
Michael Francisco's Location
New York City Metropolitan Area, United States
Michael Francisco's Contact Details

Michael Francisco work email

Michael Francisco personal email

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About Michael Francisco

Performance-driven and results-oriented executive with extensive experience in the F&B industry and expertise in developing and executing growth initiatives that far exceed revenue expectations. Determined leader with proven ability to hire and train management and staff personnel to increase performance and accelerate business development. Skilled at managing set budgets and implementing cost reduction and control initiatives while maintaining expenses, such as food and beverage, labor, and other indirect costs. Track record of overseeing successful opening of new venues by providing guidance to team members on matters of customer satisfaction and operational standards.

Michael Francisco's Current Company Details
PDQ Restaurants

Pdq Restaurants

View
Director of Operations
tampa, florida, united states
Website:
eatpdq.com
Employees:
514
Michael Francisco Work Experience Details
  • Pdq Restaurants
    Operating Director Gm
    Pdq Restaurants 2019 - Present
    Farmingdale, Ny
    Supervise day-to-day operations, including recruiting and training new employees (management and regular personnel both), controlling monthly and yearly budgets, performing P&L responsibilities, and managing inventory processes, including scheduling and ordering supplies. Direct staff of 45 hourly employees and ensure all services comply with organizational standards to maintain brand image.Delivered impeccable customer service and enriched in-restaurant experiences, resulting in more customer retention.Generated $4.3M revenue along with $46K sales in early 2020 and $76 weekly sales at present. Utilized official website and hiring platforms, such as Indeed, to attract new candidates and conducted detailed interviews to identify and hire 80+ well-qualified team members.Fostered long-term, fruitful relationships with countless non-profit organizations in Farmingdale and Long Island and participated in community involvement initiatives, such as donating food to local schools, businesses, and churches.
  • Pdq Restaurants
    Operating Director
    Pdq Restaurants 2017 - 2019
    Managed all operations for brand’s second outlet in Chicago while facilitating smooth processes for first outlet. Supported several non-profit organizations, including schools and churches, by actively participating in community involvement initiatives.Recognized for consistency in performance and appreciated as best Operator when brand moved to mid-west locale. Developed brand image by maintaining set standards after being hand-picked by CEO to relocate to new outlet location.Augmented weekly sales from $26K to $50K in a one a half year and boosted guest satisfaction from mid-90s to 100%.
  • Pdq Restaurants
    Operating Director
    Pdq Restaurants 2015 - 2017
    Supported fraternities and sororities with fundraising and volunteered in different charities, such as St. baldricks, American Cancer Society, First Responders, Fallen Fireman/Police, etc., to help with retreats and fundraising for youth ministry.Earned Operator of the Year for 2 years by maximizing customer satisfaction and increasing turnover.
  • Outback Steakhouse
    Front-End Manager | Kitchen Manager | Partner Ready
    Outback Steakhouse 2001 - 2017
    Pineville, Nc
    Displayed excellent managerial skills, resulting in being promoted from Assistant kitchen manager to kitchen manager and finally to front-end manager. Hired 75+ staff members, including bussers/hostesses, bartenders, servers, and kitchen staff. Contributed to store opening all over North and South Carolina and opened stores in Pineville, NC, Bluffton, SC, Greenville, SC, and Hilton Head, SC.Provided training to 5-7 people, including several bussers and kitchen staff, to make store openings successful.Guaranteed stores met set standards and procedures to avoid any errors and achieve operational efficiency.Offered BYTE training course to mentor new management personnel on dealing with variety of guests.

Frequently Asked Questions about Michael Francisco

What company does Michael Francisco work for?

Michael Francisco works for Pdq Restaurants

What is Michael Francisco's role at the current company?

Michael Francisco's current role is Director of Operations.

What is Michael Francisco's email address?

Michael Francisco's email address is mf****@****pdq.com

Who are Michael Francisco's colleagues?

Michael Francisco's colleagues are Rhonda Martin, Sarah Campbell, Jayces Tavarez, Loghan Eschenbrenner, Madelyn Crum, Tyler Grenier, Lisamarie Gonzalez.

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