Michael Frank Email & Phone Number

Pittston, Pennsylvania, United States

•Lead the Strategic Markets Operations Team responsible for operational and functional support of Strategic Markets Customers•Responsible for responding to all aspects of Request for Proposals received for current and prospective Strategic Markets Customers•Lead the Strategic Markets Operations Team to deliver winning bids and execute contracts•Monitor executed contracts to ensure compliance with all agreed upon terms•Negotiate vendor deals on behalf of Benco’s Strategic Markets accounts•Oversee projects related to the onboarding of new Strategic Markets accounts•Develop and provide reporting and analytics to Customers and key internal stakeholders•Work closely with Sales Leadership to ensure that Benco is understanding business issues and delivering value from Strategic Markets Customers’ perspective•Partners with key stakeholders and Business Partners to align on business priorities, and develop strategies and initiatives to drive growth and margin improvements•Sets direction, goals and expectations about performance, holds associates accountable for development, and provides appropriate feedback

Scranton, Pennsylvania Area

• Manage a team of eight Accounts Payable Associates responsible for the payment of all company purchases• Negotiate favorable payment terms with vendors to maximize discounts/rebates and extend DPO• Develop and maintain relationships with key vendor contacts• Work closely with the Supply Chain and Marketing Teams to assist with company initiatives and resolve vendor-related issues• Monitor and prioritize the timing of payments to ensure effective cash flow management• Identify and deploy effective internal controls surrounding approval and payment, ensuring the safeguarding of company assets and financial resources• Maintain, communicate, and enforce expenditure management and travel & expense policies and procedures to the company• Drive continuous improvement in processes and technology within the Accounts Payable function• Identify and recommend revisions to payment policies• Assist with reconciliation of the accounts payable and cash accounts to ensure proper accounting of transactions• Develop and maintain monthly reports to track performance and drive results• Lead successful RFPs for company purchasing card, T&E card, foreign exchange rates and real estate partners• Assist with the collection of aged vendor receivables for advertising, buy gets, school pricing, large groups and vendor claims • Effectively manage real estate activities including location closings and relocations• Coordinate real estate lease review and negotiation to ensure deals are in line with strategy and budget• Responsible for developing and adhering to budgets for the Accounts Payable department, facilities, consulting and construction management• Lead discussions with internal and external real estate stakeholders to ensure timely follow up on outstanding issues• Oversee maintenance of the vendor file database • Manage relationship with Company’s travel platform provider

Scranton, Pennsylvania Area

• Provide functional leadership for a team of Accounts Receivable Coordinators and Sales Service Associates• Responsible for ensuring timely payment of trade invoices, marketing contract creation and new item form creation • Ensure proper accounting practices are followed in the issuance of all adjustments to accounts receivable• Monitor compliance with established guidelines in the areas of bill payment and accounts receivable• Support team in the investigation of customer deductions and claims• Research debits/credits and perform journal transactions to ensure proper accounting of funds• Develop and communicate reporting on key financial metrics to drive results• Collaborate with sales partners to align on key topics including trade spend management, potential trade risk, post audits and pricing• Monitor customer compliance with pricing policies and lead calls to review/address non-compliance• Responsible for leading and coaching a team of 12-16 direct reports• Organize staffing, including shifting patterns and staff required to meet demand• Develop and engage talent on team to maximize performance• Establish measurable performance goals for team to drive results• Provide guidance to team on prioritization of tasks based on established deadlines

Scranton, Pennsylvania Area

• Develop processing guidelines for finance department to ensure compliance with internal controls and maximize efficiency• Perform audits of accounting transactions to ensure compliance with established guidelines• Analyze documented audit results to identify needs for training, policy reinforcement, procedural changes and corrective strategies• Provide value added feedback to Financial Managers and Accounting Clerks regarding findings and recommendations• Provide training to department on audit guidelines and general best practices• Perform scorecard audits for lean six sigma in order to identify opportunities for improvement

• Manage several customer accounts by handling deductions, cash application, credit and collections• Interact with customers, sales, and operations to resolve disputes and claims• Perform credit file reviews for current and prospective customers• Analyze customer financial statements and provide recommendations to management on risk exposure• Perform research on financial transactions to support trade and operational budgeting• Consistently exceed financial goals set by the department

Master Of Business Administration - Mba, Finance, General, 4.0

Activities and Societies: • Member of Delta Mu Delta Business Honor Society at Wilkes University • Received a Superior Academic.

Bachelor Of Science - Bs, Accounting, 3.68

Activities and Societies: • Named to the Dean’s List in Fall ‘05, Spring ‘06, Fall ‘06, Spring ‘07, Fall ‘07 and Spring ‘08 • Magna cum.