Michael Friedman Email & Phone Number

Knox County, Tennessee, United States

As an Xi Account Manager at Cirrus Aircraft, I oversee the personalized aircraft delivery and ownership process, serving as the main point of contact for clients. I work closely with the design team, sales, and production to ensure a smooth, customized experience while building long-term relationships with clients. My role involves coordinating design visits, managing client logistics, and providing ongoing support after delivery all the while maintaining high standards of hospitality and service.

Lakeland, Florida, United States

• Sell Southeastern University to prospective students to increase enrollment.• Create & engage in presentations to spark students’ interest in SEU.• Recruitment travel to college fairs & high-schools as an SEU representative.• Leverage SalesForce to log calls, generate reporting, and to manage customer data. • Design promotional/marketing content using Hubspot & Mongoose to showcase SEU & capture student’s enrollment interest.

Lakeland, Florida, United States

• Held the President and Vice President accountable for their promises towards the student body.• Oversaw SGA's budget, its volunteers, and meetings minutes.• Initiated the SGA pivot: played a crucial role in reforming SGA’s events. This helped SGA become a better bridge between the students and staff/faculty.

Florida, United States

• Mentored 43 college students over 2 academic years and helped them through their adjustment period in college.• Counseled students on career, academic and personal concerns & encouraged community atmosphere by creating hall events.• Responded to room transfers, incident reports, disciplinary actions, and implemented maintenance requests.

Springfield, Illinois, United States

• Leveraged CRM databases to manage customer data, log calls and generate reporting to deliver actionable insights on customer base and developed sales pipeline. • Designed HelloPatients' website by collaborating with marketing & sales team. • Monitored the website & helped improve its Search Engine Optimization.• Created promotional content including short animation videos designed to showcase HelloPatients' product use for prospective clients.

Lancaster, Pennsylvania, United States

• Maintained customer satisfaction with timely table check-ins to assess needs.• Kept server areas clean and stocked to increase efficiency while working tables.

Lakeland, Florida, United States

• Cold call sales - developed my own client base.• Delivered engaging presentations to convey product benefits.• Met the goal of selling $5,000+ worth of knives in the first month.

Master'S Degree, Business Administration And Management, General, 4.0

Management, Aviation Management, 3.8

Activities and Societies: Learning, Mentoring, Friendships, Coffee, Basketball, Soccer, Gym, Flying, Beach.Major: Management / Minor.

Sciences Économiques Et Sociales - Spé Maths, Economics

• Baccalauréat: Sciences Économiques et Sociales - Spé Maths, mention AB

Brevet Des Colleges