Michael Fuentez

Michael Fuentez Email and Phone Number

Lead Operations Manager - Acquisitions & Development at H&R Block @ H&R Block
kansas city, missouri, united states
Michael Fuentez's Location
Kansas City Metropolitan Area, United States
Michael Fuentez's Contact Details

Michael Fuentez personal email

n/a

Michael Fuentez phone numbers

About Michael Fuentez

Michael Fuentez is a Lead Operations Manager - Acquisitions & Development at H&R Block at H&R Block. He possess expertise in customer service, store management, sales, big box, loss prevention and 15 more skills.

Michael Fuentez's Current Company Details
H&R Block

H&R Block

View
Lead Operations Manager - Acquisitions & Development at H&R Block
kansas city, missouri, united states
Website:
hrblock.com
Employees:
21410
Michael Fuentez Work Experience Details
  • H&R Block
    Lead Operations Manager
    H&R Block Jan 2022 - Present
    Kansas City, Missouri, United States
    View
  • H&R Block
    Integration Manager
    H&R Block May 2018 - Jan 2022
    Kansas City, Missouri
    View
  • H&R Block
    District Manager
    H&R Block May 2016 - May 2018
    Denver, Colorado
    Responsible for leading a geographic district of 28 H&R Block retail tax offices. I Recruit and hire seasonal district associates, provide coaching, development, and performance management to direct reports. I Manage office leaders and hold them accountable for coaching, development, and performance management of office associates. I provide the leadership and direction to instill a client-focused culture throughout the district, resulting in increased client retention and client satisfaction. I am Responsible for accelerating business growth through implementation of business plan, marketing, and identification of growth opportunities. I am also responsible for effectively managing labor to ensure maximum productivity and profitability.
    View
  • H&R Block
    District Manager
    H&R Block Aug 2014 - May 2016
    Salt Lake City, Utah
    Responsible for leading a geographic district of 22 H&R Block retail tax offices. I Recruit and hire seasonal district associates, provide coaching, development, and performance management to direct reports. I Manage office leaders and hold them accountable for coaching, development, and performance management of office associates. I provide the leadership and direction to instill a client-focused culture throughout the district, resulting in increased client retention and client satisfaction. I am Responsible for accelerating business growth through implementation of business plan, marketing, and identification of growth opportunities. I am also responsible for effectively managing labor to ensure maximum productivity and profitability.
    View
  • Best Buy
    General Manager
    Best Buy May 2012 - Aug 2014
    Best Buy - Lee'S Summit, Mo
    The General Manager ensures Best Buy delivers on our customer promise as THE destination and authority for technology products and services. Creates an environment for an outstanding and differentiated customer and employee experience. The General Manager analyzes store performance indicators against company goals and leads direct reports to develop plans to improve the business in partnership with District Leadership.My responsibilities include:•Accountable for revenue, margin, and NOP budget across all channels including P&L analysis and action planning. •Maintain labor management, brand and merchandising standards, and inventory integrity throughout the entire store. •Manage partnerships and 3rd party programs to ensure seamless experience for customers. •Motivate and inspire the team to perform to their full potential and rally around the company mission, vision, and values. •Conduct regular store meetings, attend District/Territory meetings, and participate in special projects / initiatives as assigned. •Recruit, hire, and retain a diverse workforce. •Be an active participant in the community as a role model representing the Best Buy Brand.
    View
  • Best Buy
    Sales Manager
    Best Buy Mar 2010 - May 2012
    Best Buy - Lee'S Summit, Mo
    The Sales Manager ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. Share leadership responsibility of the overall Best Buy Store along with the General Manager and other Assistant Managers.The Sales Manager plays a vital role in implementing sales action plans, analyzing business results, and driving execution of sales strategies.Responsibilities include:•Provide direct supervision, coaching, training, development, and performance management of supervisors and associates. •Share accountability with other store leadership to develop talent and build a sales culture where employees clearly understand what is expected to deliver business results. •Deliver on all aspects of the sales experience through all touch points with Best Buy inside and outside of the store (eg. Online, Services, Delivery/Installation, Solutions etc.). •Drive positive outcomes of key sales indicators in support of Revenue, Margin, and NOP goals. •Integrate partnerships and 3rd party programs specific to sales, training, and customer facing initiatives to ensure seamless experience. •Engage customers using selling skills to build complex, connected solutions while maintain a balance of high velocity and high service. •Motivate, coach, recognize, and performance manage employees to reach their full potential.
    View
  • Best Buy
    Sales Manager
    Best Buy Nov 2008 - Mar 2010
    Topeka, Kansas
    The Sales Manager ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. Share leadership responsibility of the overall Best Buy Store along with the General Manager and other Assistant Managers.The Sales Manager plays a vital role in implementing sales action plans, analyzing business results, and driving execution of sales strategies.Responsibilities include:•Provide direct supervision, coaching, training, development, and performance management of supervisors and associates. •Share accountability with other store leadership to develop talent and build a sales culture where employees clearly understand what is expected to deliver business results. •Deliver on all aspects of the sales experience through all touch points with Best Buy inside and outside of the store (eg. Online, Services, Delivery/Installation, Solutions etc.). •Drive positive outcomes of key sales indicators in support of Revenue, Margin, and NOP goals. •Integrate partnerships and 3rd party programs specific to sales, training, and customer facing initiatives to ensure seamless experience. •Engage customers using selling skills to build complex, connected solutions while maintain a balance of high velocity and high service. •Motivate, coach, recognize, and performance manage employees to reach their full potential.
    View
  • Best Buy
    Operations Manager
    Best Buy Jun 2008 - Oct 2008
    Topeka, Kansas
    The Operations Manager is responsible for store pick-up, checkout, customer services (return, exchange), in-store phone experience, and overall information technology hardware health for an individual store. Delivering efficient and effective processing, and profitability within the store.Responsibilities: •Provide direct supervision, coaching, training, development, and performance management of supervisors and associates. •Oversee all store HR practices.•Monitor store P&L with primary focus on storewide controllable expense metrics and partner with leadership to ensure they are equipped to make informed decisions regarding expenses. •Ensure customers are being processed efficiently and effectively. •Share accountability with other store leadership to develop talent and build a sales culture where employees clearly understand what is expected to deliver business results. •Assist in other duties in the store such as running the sales floor and performing manager on duty functions when needed.
    View

Michael Fuentez Skills

Customer Service Store Management Sales Big Box Loss Prevention Customer Satisfaction Retail Driving Results Planograms Merchandising Profit Retail Sales P&l Store Operations Visual Merchandising Performance Management Hiring Team Leadership Multi Unit Income Statement

Michael Fuentez Education Details

Frequently Asked Questions about Michael Fuentez

What company does Michael Fuentez work for?

Michael Fuentez works for H&r Block

What is Michael Fuentez's role at the current company?

Michael Fuentez's current role is Lead Operations Manager - Acquisitions & Development at H&R Block.

What is Michael Fuentez's email address?

Michael Fuentez's email address is mi****@****buy.com

What is Michael Fuentez's direct phone number?

Michael Fuentez's direct phone number is (877) 850*****

What schools did Michael Fuentez attend?

Michael Fuentez attended The University Of Kansas.

What skills is Michael Fuentez known for?

Michael Fuentez has skills like Customer Service, Store Management, Sales, Big Box, Loss Prevention, Customer Satisfaction, Retail, Driving Results, Planograms, Merchandising, Profit, Retail Sales.

Who are Michael Fuentez's colleagues?

Michael Fuentez's colleagues are Jen Seabaugh, Jodie Braga, Shane Rellings, Elham Abdallah, Kelley Wise, Kathryn Whitten, Ikramullah Maroof.

Not the Michael Fuentez you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.