Michael Gable Email & Phone Number

Greater Atlanta Area

 Responsible for overseeing 30+ stores in South East/Central region. Manage performance of Customer Service Managers, including Sales, work allocation, P&L, succession planning, and productivity. Support the development of new systems to improve the efficiency and effectiveness based on identified areas of improvement. Assist the Franchise Owners and Customer Service Managers to streamline operational processes to create standards within the Region. Track and analyze key metrics including pipeline growth, pricing margins, and gross revenue. Collaborate with executive team to create and implement new processes to improve overall performance and center productivity  Develop and maintain daily, weekly, monthly, and quarterly reports to improve Key Performance Indicators.

Greater Atlanta Area

- Achieved year to date business growth of 16%- Trained, Developed, and Mentored 8 employees to management level positions- Manage office of 380 cars with staff of 14 employees- Plan and lead training programs on staff development - Create and manage employee development plans - Develop new business opportunities with outside businesses and corporations which resulted in an increase of volume and profitability.- Hire, Train, and Motivate a staff of 20+ employees at 3 different locations- Responsible for driving sales culture within branch through coaching and training- Identify and develop positive working relationships with internal and external clients that are built on trust and integrity.- Resolve any common or complex employee issues and customer complaints- Develop the team by identifying areas of short comings and opportunities for improvement- Prepare and implement fleet, marketing, and sales plans for branch employees- Responsible for managing all accounts receivable and collecting any payments from branch accounts.- Manage all employee hours and branch expenses- Ensure Human Resource activities are carried out in accordance with established requirements, practices, and procedures-Respond to changing needs of accounts while maintaining a high standard of quality business practices.- Successfully lowered branch costs while still increasing total revenue and profitability- Control accounts receivables and reduce bad debt through collection efforts

- Worked closely with patients during their treatment to help them complete their plan of care- Helped schedule patients for their weekly treatment- Assisted in administrative duties and supervision care provided to patients Assisted with training new employees- Consulted with physicians about patients progress and made recommendations for plan of care- Helped document and maintain patients daily medical records- Completed data entry as assigned from monthly service records- Displayed courteous and effective telephone skills (including scheduling and message-taking) with facility staff, physicians offices, and family members- Able to ensure that patients and families receive the highest quality of service in a caring and compassionate environment- Comprehensive knowledge of human anatomy, physiology and medical terminology- Provide safety, structure and physical care in a consistent manner to patients with impaired reasoning and thinking skills and/or behavior issues- Documentation (SOAP notes)- Maintenance of therapy equipment and transport of patients to therapy

Dover, Delaware

•Assist in Creating and designing research projects to be published as journals, and for student education•Collect and analyze data in a timely manner•Advertise future projects to potential subjects•Operate high level motion capture equipment and motion capture computer programs.•Assist in managing research budget and lab assistant payroll • Create presentations and demonstrations for Faculty, department staff members, and students•Verbally communicate to subjects the research process and project standards•Properly record all data, progress surveys, and useful observations •Assist staff in logistical management of the lab, including acquisition of supplies, Inventory management, equipment maintenance and strategic planning