Sara Cross Email & Phone Number

Hamden, Connecticut

Edison, New Jersey

•Supported the Senior Vice President of all daily functions; a region of multiple locations; consisting of 2 Principals, 7 Senior Managers, 6 Director of Sales, and 4 Recruiters.•Controlled multiple priorities, project, and displayed flexibility in a fast-paced environment.•Managed extremely active calendar, and logistics in order to eliminate everyday administrative burdens.Provided outstanding organizational skills, and strong attention to detail with focus on quality and accuracy.•Compiled financial data for quarterly and semi-annual sales reports and, distributed appropriately.•Proven to work independently with minimal supervision.•Scheduled and confirmed team meetings, and conference calls (including materials and logistics) for the Senior Vice President and region.•Coordinated and managed all Northeast Region travel arrangements. •Scheduled company’s regional ‘town hall and setup the logistics including employee travel arrangements.•Prepared and edit correspondence, communications, presentations, and other documents.•Set up and preserved all employee records and files in a current, accurate and legal manner.•Prepared and implemented status changes for employees and consultants in an accurate and timely manner•Created and initiated new contracts/purchase orders with other staffing agencies•Assisted employees and consultants with benefit administration inquiries •Reviewed and calculated expense reports.•Developed and nurtured vendor relationships internally and externally.•Administered new hire orientations and managed administration of all new hire paperwork •Responsible for the typing, editing and proofreading all resumes for the North East region.•Provided IT support for office computers, which include updating company software, resolving technical issues and applying solutions

Hartford, Connecticut Area

• Provided administrative support for two vice presidents of Assumed Reinsurance (domestic and international business.)• Managed and coordinated executive calendars.• Coordinated and arranged travel plans for Sr. level management.• Generated and typed correspondence and produced required management reports• Created and maintained forms and endorsements libraries for all product lines.• Reviewed and processed billings and payment reconciliations for Program Business.• Liaison between department and corporate Consumer Affairs.• Interfaced with underwriters and management to resolve issues and respond to inquiries in a timely manner.• Provided input in the development of new products and procedures.Accomplishments:• Received bonuses for outstanding work performance and “excellent” performance appraisals.• Received recognition for coordinating the transition of Aetna Program Business into the Travelers Culture (ELKS, and Master Trust).Account Administrator• Assisted with Program Business accounts including interfaced with Managing General Agents throughout the United States.• Performed input of new business submissions utilizing customized computer systems.• Provided timely processing of declinations.• Participated on various word processing projects. Accomplishments:• Commenced employment as a receptionist and received promotions to account specialist and account administrator.