Michael Gamboa Email and Phone Number

Conduct clerical functions, including tax documents numeric filing in the Cycle Control Unit. Prepare Batch carts containing tax documents for filing, including the 1040s. Perform staging and sorting for the Electronic Filing System verifying document filing readiness. Use the transmittals batch carts and QR cart physical counts to calculate daily volume. Assist in Sort and Sequencing department with DLN order storage at the Document Retention Unit or for shipment to the… Show more Conduct clerical functions, including tax documents numeric filing in the Cycle Control Unit. Prepare Batch carts containing tax documents for filing, including the 1040s. Perform staging and sorting for the Electronic Filing System verifying document filing readiness. Use the transmittals batch carts and QR cart physical counts to calculate daily volume. Assist in Sort and Sequencing department with DLN order storage at the Document Retention Unit or for shipment to the Federal Record Center. Assist in the Error Resolution department charging out tax documents. Show less

Contracted for Arvato, a digital services company coordinating courier service management and recordkeeping.  Used FedEx , UPS and other freight carriers to ship computer parts and accessories, including high end Dell racks loaded with servers. Assisted in the assembly of custom racks for large clients such as EBay, Deans Foods and Home Depot. Created labels and shrink wrap outgoing shipments for performing loading duties loading as required.  Utilized SAP business… Show more Contracted for Arvato, a digital services company coordinating courier service management and recordkeeping.  Used FedEx , UPS and other freight carriers to ship computer parts and accessories, including high end Dell racks loaded with servers. Assisted in the assembly of custom racks for large clients such as EBay, Deans Foods and Home Depot. Created labels and shrink wrap outgoing shipments for performing loading duties loading as required.  Utilized SAP business management software as required and conducted monthly inventory using Scissor Lift. Solely responsible for tracking, organizing and storing RMAs, and developing a logging system. Show less

Responsible for scoring operations for an Education Technology Company developing client driven initiatives across educational information technologies and testing diagnostics.  Scored STARR End of Year Exams for 4th and 7th Grade English, STARR Modified Exams Special Needs High School English, High School 9th grade English Expository STARR Exams, and High School 9th grade English Narrative STARR Exams. Supported the Account Executives in developing and transcribing priority testing… Show more Responsible for scoring operations for an Education Technology Company developing client driven initiatives across educational information technologies and testing diagnostics.  Scored STARR End of Year Exams for 4th and 7th Grade English, STARR Modified Exams Special Needs High School English, High School 9th grade English Expository STARR Exams, and High School 9th grade English Narrative STARR Exams. Supported the Account Executives in developing and transcribing priority testing reports. Show less

Oversaw the operations and management of four departments for a building supply company specialing in wallboard, fireplaces, insulation, and garage doors. Reported directly to the company’s owners providing recruitment, training, and performance management. Managed two 7,000 sq. ft warehouses supplying materials and insulation various home builders in the Central Texas region. Maintained upwards of 15 direct reports providing high accountabilities and door to door business… Show more Oversaw the operations and management of four departments for a building supply company specialing in wallboard, fireplaces, insulation, and garage doors. Reported directly to the company’s owners providing recruitment, training, and performance management. Managed two 7,000 sq. ft warehouses supplying materials and insulation various home builders in the Central Texas region. Maintained upwards of 15 direct reports providing high accountabilities and door to door business solutions.  Oversaw client relations with regional builders processing orders, procurement materials and delivery schedules.  Provided high-level client satisfaction ensuring all competitively pricing and quality standards.  Partnered with large clients sharing IT resources with housing sales backlog information facilitating optimal utilization of procurement and labor resources for all stakeholders.  Maintained warehouse safety layout practices providing rapid storage of incoming goods and easy retrieval for outgoing goods. Checked all incoming materials for conformance to purchase order specifications and quantities, and damages.  Attended and facilitated regular meetings with internal management staff and client managers. Show less

Contracted to Equalizer and Texas Building Supply to provide shipping and warehouse assistance placing purchase orders, preparing shipments, and other warehouse logistics. Assisted manufacturing department with assembling new products for distribution and sales. Performed multiple functions in stocking goods and inventory control. Provided innovative solutions that lead to permanent employment.

Supervised a staff of predominately younger employees providing onsite and takeout food services.  Conducted training on excellent customer service, food preparation techniques, safe work practices, health code standards, and cash handling. Performed daily facility inspections for hygiene and proper food storage.

 Assured Microsoft Xbox customer tech support regarding game consoles in English and Spanish within a high phone traffic area contributing to service efficiency and low call backs.  Maintained FedEX online website support assisting customers and demonstrating high performance ratings.  Performed at Mastec direct technical and inventory controls that succeeded to Interim Manager promotion.