I am a versatile technical leader with 20+ years of experience managing projects and operations to drive sales, improve efficiency, and ensure an impeccable customer experience. Passionate about technology and process improvement, I enjoy leading teams, projects, and operations. From creating multiple websites to increasing sales, I am experienced in all facets of project/program management, including scoping, budgeting, vendors, quality, cost, and change. One of my most significant accomplishments in this context is completing a network project of 15 websites that included 30K+ image updates and 40+K video encode upgrades that I delivered three months ahead of schedule and under budget. The implementation of this particular project resulted in 15% sales growth for the company. I have also created, developed, and grew 300% the online marketing presence of the company.As a highly organized professional with a combination of technical expertise, business acumen, and diverse experience in the information technology domain, I am an expert in overseeing a range of programmatic, technical, and administrative processes to maximize efficiency and revitalize underperforming areas. For example, during my last eight years with Taylor Made Enterprises, I was able to save a total of up to $500K by utilizing new technology as well as optimizing processing charges. Accustomed to the rigors of fast-paced, demanding environments, I know how to juggle multiple processes, prioritize tasks, and strategize resources enabling the team to work on multiple projects simultaneously without sacrificing quality. My leadership style focuses on engaging team members to dynamically solve problems and deliver high-quality technology solutions within a range of project and business settings. As a team-oriented leader, I have an excellent understanding of how to build consensus across multiple organizational levels and fine-tune effective collaborations to achieve/exceed expected business outcomes. If you would like to connect or know more about my story, please don’t hesitate to send me an InMail message or email me at michaeljamesgerace@gmail.comTechnical Skills: Website Creation | Amazon Web Solutions | Content Management Systems | WIX | Programming (PHP, HTML, and CSS ) | Adobe Photoshop | Dreamweaver | Open Source Messaging System | MLM Shopping Carts | B2B and B2C Shopping Carts | Elevated X | CRE Loaded | NATS | Salsify | Magento | Shopify | WooCommerce | OnGage | Sendy | Google Ads | Google Analytics