• Assist with facilitating PI planning events.• Manage cross-functional IT projects.• Manage budgets at a cross functional/application level.• Facilitate weekly status meetings with the IT and Program Management teams.• Manage, track and communicate project progress for Agile Release Trains.• Assist with tracking the execution of features and capabilities.• Resolve/report issues and manage dependencies and risks across the ART and between ARTs.• Escalate and track impediments.• Provide input on resourcing to address critical bottlenecks.• Encourage collaboration between teams and System and Solution Architects/Engineering.• Work with Product and Solution Management, Product Owners, and other stakeholders to help ensure strategy and execution alignment.• Adhere to applicable enterprise development methodologies and processes.

• Acted as Project Manager, managing up to 3 or more projects simultaneously.• Adhered to applicable enterprise development methodologies and processes.• Managed cross-functional IT projects.• Developed and managed IT project plans.• Proactively managed changes in project scope and identified issues and risks.• Triaged defects identified by operational support groups for remediation and inclusion in future application/system releases.• Identified and managed project dependencies and critical path.• Facilitated weekly status meetings with IT and Management.• Defined and tracked project budget, scope, milestones and deliverables.• Tracked and maintained documentation in SharePoint.• Managed relationship between IT Team and Senior Stakeholders for life cycle of projects.• Communicated project progress, issues and risks to IT Managers and to Senior Stakeholders.• Worked with configuration/release management to develop release plans that ensure proper applications deployment.• Ensured that the deployment process is fully documented and compliant with all operational requirements for the application/system.

• Managed up to 5 or more medium to complex projects simultaneously through the entire project life cycle.• Operated as a liaison between business users, clients, vendors and the technology team.• Developed and managed IT project plans using Microsoft Project.• Proactively managed changes in project scope and identified issues and risks.• Reviewed, updated and finalized change controls and provided Project Manager approval.• Defined and tracked project budget, scope, milestones and deliverables.• Identified and managed project dependencies and critical path.• Defined and prioritized requirements and planned project lifecycle deployment.• Managed relationship between IT Services team and business owners for life cycle of project.• Facilitated weekly status meetings with IT and management.• Communicated project progress, issues and risks to business and IT managers and to senior stakeholders.• Delegated tasks and responsibilities to project team members.• Worked with developers and Q/A teams to develop and execute test cases.• Implemented automated change control process via SharePoint.• Coordinated 3rd party application support with vendors.

• Managed up to 5 or more complex projects simultaneously through the entire project life cycle.• Successfully managed and controlled budgets up to $6M.• Assisted with drafting business and functional requirements.• Operated as a liaison between business users and the technology team.• Managed cross-functional IT projects.• Developed and managed IT project plans using Microsoft Project.• Defined and tracked project scope, milestones and deliverables that support business goals in collaboration with senior management and stakeholders.• Assisted with budget pre-estimates during project intake phase and budget re-estimates through the remaining project life cycle.• Tracked project actuals, projected forecasts and reported project financials.• Proactively managed changes in project scope, identified issues and risks, and devised contingency plans.• Reviewed, updated and finalized change controls and provided Project Manager approval.• Managed relationship between IT Services team and business owners for life cycle of project.• Facilitated weekly core team meetings with business and IT for status updates.• Delegated tasks and responsibilities to project team members.• Ensured that projects were ready for weekly management and stakeholder reviews.• Worked with developers and Q/A teams (onshore and offshore) to develop and execute test cases.• Worked with other Project Managers within the IT PMO to establish common processes.

• Assisted Project Managers with agendas, meetings, and minutes.• Followed up on action items, issues and risks.• Followed up with team members to obtain task status and update project plans.• Monitored the status and progress of each project to help ensure that the projects were successfully completed on-time and within scope and budget.• Tracked project actuals, projected forecasts and reported project financials.• Reviewed change controls.• Facilitated weekly status meetings with Project Managers and Project Leaders to discuss the production schedule and any issues or questions that need to be addressed.• Communicated with clients directly (via email and phone) for any questions that needed to be answered.• Created and maintained a positive and effective relationship with customers, employing active listening and demonstrating customer empathy to ensure our customer's expectations were met.Achievements:• Promoted to Project Manager in six months at the recommendation of my Manager due to outstanding performance and excellent results.

• Assisted Project Managers with agendas, meetings, and minutes.• Followed up with team members to obtain task status and updated project plans.• Followed up on action items, issues and risks.• Facilitated weekly status meetings with Project Leaders to discuss the production schedule and any issues or questions that needed to be addressed.• Created and maintained a positive and effective relationship with customers, employing active listening and demonstrating customer empathy to ensure our customer's expectations were met.• Drafted and submitted change controls• Coordinated internal and external software and system upgrades.• Coordinated 3rd party application support with vendors.