Reviewing, developing, and adopting key technologies and architecture standards within Managed Services. For the purpose of supporting clients in the most modern, cost effective and efficient manner.

Focused on assisting in the development of a standardised reference architectures and proof concept deployments to our Managed Services clients. Assisting in the development of reference architectures, consulting on and assessing customers environments and defining and executing migration paths for customers. Development of processes to build and support standardised services.

As a level 3 Consultant my role involves being the primary technical escalation point for my Service teams spread of clients. Along with strategic planning, problem management and securing information systems. As a senior consultant I regularly work with Project Managers, Service Managers, Transition Managers and Engineers across all of brennans service offerings. To deliver a consistent reliable and unified approach to maintiaing each clients environment. This involves mentoring and guiding engineers and consultants from various product streams. In a unified approach to problem resolution or integration of services into exhisting environments. Encoraging a client first approach supported by the whole of Brennan as a famility.

Technical lead and primary escalation point for managed services engineers. Maintenance and Support for Multi Tenant Citrix Services. Exchange 2003 - 2013 Migration, Exchange/Office 365/Google consolidation project including ADFS remediation. Maintenance and support for Multi Tenant Offsite Backup Product (Shadow Protect). Client site audits and remediation projects.

Onsite Support for SMB clients across varied technologies. Exchange/Office 365 migration projects. Product Admin for N-Able RMM deployment. Onsite support for Accounting Applications, Cyberoam Firewall, Shadow Protect and Symantec Backup products, Microsoft and VMware Technologies, HP Proliant and Cisco Switching. Fujitsu Sever Deployments.

Microsoft Server, Desktop, Office Support and Administration. Building and Maintaining Networks, Troubleshooting faults. Planning and implementing system upgrades. Support engineer for Commercial and Government Organizations, Education Facilities, Financial and Banking Organizations and Medical Organization

with a solid background in Pre Press Technologies, my role evolved into Network Administration. As the primary IT contact for the company my job included Migrating from Windows NT4 to Windows 2000 Active Directory and Exchange. Also Co-ordinating Software/Hardware installation and maintenance on Windows, Linux and Mac platforms.