Michael Gil Email & Phone Number

Atlanta, Ga, Us

Georgia, United States

•Highly skilled and proven ability to work in highly pressured roles and situations with strong time management and prioritizing skills.•Customer centric attitude, driven by meeting and exceeding KPIs and targets.•Strong leadership and management skills used to lead, grow and develop the team by example.• Train, Coach and oversee Staff.• Manage Inventory & Loss Prevention - Vault & Cash management, Schedule store maintenance • Coordinate VIP Events; Implement Marketing, Visual, & Brand Campaign launches• Deliver reports - weekly/quarterly/annual sales and compile client customer service interactions. • • • •Prepare monthly & weekly perpetual inventory counts; Assemble monthly reports - credit & tax-exempt, overdue repairs, layaway, & sales on hold.

Atlanta, Georgia, United States

Responsible for providing our customers with exceptional service by meeting their individual needs. Passion for the brand is conveyed through creating a luxury client experience. The Sales Professional is very knowledgeable about Company merchandise and remains continuously up to date as new products are introduced. The incumbent strives to create a good impression and delivers memorable service to clients.

◉ Responsible for customers to have a positive and productive experience while in the store, by helping when needed and keeping the store Iboking clean, orderly and well-stocked. ◉ Sell merchandise and assisting customers in finding the right product. Day-to-day duties include customer service tasks such as welcoming shoppers, offering assistance, making recommendations, answering questions and explaining the features of products.

Dominican Republic

Dominican Republic

◉ Increase the overall performance of the sales team by giving sales trainees the right tools, skills, and knowledge they need to be successful. ◉ Prepare new sales representatives by conducting orientation to sales process, develop individual coaching plans, provide resources and assistance, and schedule orientation drive-along with senior representatives.◉ Conduct exercise sessions for new and current sales employees.◉ Observes sales encounters and collects feedback, results, and performance data of trainees after sessions.◉ Coordinates meetings with other sales trainers and sales managers to discuss training progress, areas of improvement, payroll data entry discussion.

Dominican Republic

Develop digital and print educational material. Conduct role-plays activities to develop interpersonal skills as well as customer service skills. ◉ Responsible for effectively report trainees hours and manage payroll data entry. ◉ Collecting relevant information and setting goals accordingly.◉ Identifying trainee’s needs and making attainable targets.◉ Documenting and maintaining a record of data of the Customer Service Representatives under training.