Michael Goff Email & Phone Number

New Bern, North Carolina

Kinston Nc

•Responsible for leading plant quality compliance, product quality improvement and manufacturing process capability. •Responsible for leading continuous improvement activities to improve both product and process quality and lead root cause and corrective action activities to resolve both field and in-plant quality issues. •Advised, consulted, and lead corrective action / process improvements to implement a "quality culture" inside of the plant level environment. •Improved quality of… Show more •Responsible for leading plant quality compliance, product quality improvement and manufacturing process capability. •Responsible for leading continuous improvement activities to improve both product and process quality and lead root cause and corrective action activities to resolve both field and in-plant quality issues. •Advised, consulted, and lead corrective action / process improvements to implement a "quality culture" inside of the plant level environment. •Improved quality of assigned products, processes, manufacturing areas, and outcomes. •Lead root cause investigations and corrective actions to resolve quality related issues. •Ensured customer satisfaction through routine review of field performance data and corrective action. •Defined and lead quality initiatives and engineering projects to improve product quality and process capability. •Incorporated the use of Lean / Six Sigma tools and methods in team activities and business problem solving. •Improve process discipline through deployment of basic quality tools (ex. Standard Work, Layered Process Audits). •Drive process capability through deployment of quality control tools (CpK analysis, SPC, etc...). •Responsible for the implementation if ISO 9001:2015 quality management system for the AMI Kinston manufacturing facility. •Engineered a structured program, which resulted in Kinston passing both (stage 1 / stage 2) preliminary ISO audits and received recommendation for full ISO 9001:2015 status in Nov. 2016 by ISO registrar (DNV). Associated Materials will be the only manufacturer of vinyl replacement windows certified for ISO 9001:2015 in the United States. Show less

Beulaville, N.C.

•10 years’ experience as quality manager for an OEM hydraulic cylinder manufacture. Customers include Toyota, Nissan, Mitsubishi, Caterpillar, Lift-Tek Elecar, Terex, JCB, Cargotec, Komatsu, Linde, Raymond Corporation.•Ability to direct APQP or NPI projects from concept to full production status. •Organized, highly motivated, and detailed directed problem solver. Extensive knowledge of problem solving skills which include A-3,8-D, Fault Tree Analysis, Fishbone Diagram, and 5-Why… Show more •10 years’ experience as quality manager for an OEM hydraulic cylinder manufacture. Customers include Toyota, Nissan, Mitsubishi, Caterpillar, Lift-Tek Elecar, Terex, JCB, Cargotec, Komatsu, Linde, Raymond Corporation.•Ability to direct APQP or NPI projects from concept to full production status. •Organized, highly motivated, and detailed directed problem solver. Extensive knowledge of problem solving skills which include A-3,8-D, Fault Tree Analysis, Fishbone Diagram, and 5-Why. •Proven ability to work in unison with design engineering, marketing / sales, and customers to manufacture products that obtain total customer needs, while maintaining customer, company, industry, and ISO specifications. •Experienced and flexible in traveling to supplier facilities both foreign and domestic (U.S.). •Reduced PPM total for cylinders rejected at customers facility from 1,200 PPM in 2007 to 630 PPM by 2008, eventually hitting <200 PPM level. This was achieved, while shipping fewer cylinders, while simultaneously increasing a high product mixture during difficult economic times. •Worked as a liaison with Toyota Industrial Equipment to implement criteria of Toyota Quality Systems and Toyota Production Systems (Lean) at Precision Hydraulic Cylinders. •Formulated, wrote, and implemented standardized employee work instructions (Standard Work). •Responsible for maintaining gage calibration of all measuring equipment located in both the Beulaville N.C. and Wallace N.C. manufacturing facilities.•Instrumental in developing PHC’s suppliers through a regimented and detailed review and support program. Experienced in training suppliers in system improvement activities, as well as defect reduction. Worked with suppliers; mainly at their facilities, assisting them in system improvement, and provide training in the areas of defect tracking, root cause analysis, the use of P.D.C.A., F.T.A., and various other tools for system improvement and defect reduction. Show less

Education record

Activities and Societies: Student Pirate Club

General Diploma