Michael Goode Email & Phone Number

Santa Cruz, CA, US

333 Church Street Santa Cruz, CA 95062

ARMA Internationals' mission is to promote and advance the improvement of records and information administration and management and related fields through study, education, and research. I have served at the chapter, region, and international level as chapter president, region manager and chair of the member relations committee and the awards task force.

Sunnyvale, CA

Oversees all operations within the records center, client intake, office services, library, and facilities. Designs and enforces policies and procedures relevant to those departments. Educates department staff, secretaries and attorneys and ensures policies are followed. Analyzes department budgets and staff reviews annually. Tests and evaluates various.

Capitola, CA

New client intake and check-in for members. Training and mentoring of new receptionists and leaders. Back-up meeting leader.

Supervised and assisted with all records department projects. Assisted the records manager with the creation of procedures and staff manuals. Provided guidance on the most efficient solutions for managing records to attorneys, paralegals, and secretaries. Offered solutions to users for records policies and procedures.

Organized a program for records center management, on-floor filing and litigation indexing. Prepared transfers for internal and external client files. Training and orientation to newly hired secretaries on records policies and procedures.

Preformed both corporate and litigation filing. Created indexes for litigation matters. Managed and maintained litigation war rooms. Conducted research for conflict of interest in firm databases for litigation matters.