Michael Greygor Email & Phone Number

Pittsburgh, Pa, Us

Developed a complete understanding of the SWFT/CPR+ applicationsMonitored and troubleshoot any issues within these systemsReviewed a help desk and provided aid to users, including remoting in via Quick AssistWrote various queries in SQL to analyze data or manipulate, based on user needsSupported mobile messaging platforms (Relay, Twilio) and edited as necessaryCreated a Sharepoint for mobile messaging request submissionManaged any new versions of our applications including testing, configuration and promotion through environmentsAided in the testing and requirements for a new Azure-based web applicationTrack most updates through an Azure DevOps board.Provided training to new hires as well as existing employees

Allegheny County

Tailored various reports for departments using the JDEdwards client in conjunction with Reports Now.Created VBA scripts to help with time consuming processes such as Quarterly Taxes, Election Payments, and 1095 files.Worked on various large projects for Allegheny County including implementation of OpenGov as well as upkeep of UPK (User Productivity Kit).Answered a variety of calls related to accounting processes present within the JDEdwards client.Provided documentation to users for many functions of the JDEdwards client.Used a variety of IT software, such as SCCM, Active Directory, and Powershell in order to better aid employees that called into the help desk.

Allegheny County

Completed all travel and tuition reimbursement vouchers in a timely matter. Aided in the completion of the CAFR (Comprehensive Annual Financial Review). Completed journal entries for Revenue Recognition and Reconciliations weekly. Helped to process payments through the Accounts Payable department. Became proficient in many functions within JDEdwards in a short time period. Aided in the organization of Purchase Orders within JDEdwards and OnBase. Started to learn the Accounts Payable model that Allegheny County uses.