Enterprise level support for the Canadian Unicef Committee. Providing end-user support, system design, maintenance and support for Windows Server, Hyper-V HA clustering, on-prem and cloud based enterprise backup/restore, desktop services, M365, Active Directory Azure.

Engineered, architected and implement Active Directory.Designed, developed an enterprise tape library backup solution, reducing the media volume by 75% and total backup time by 50%.Designed, sourced and implemented the Storage Area Network allowing for greater expansion centralizing storage, increasing user capacity 500%, and providing long term growth for the enterprise.Re-designed, built, and implemented new Virtualized Citrix Xenapp Farm allowing for secure external access to internal systems for staff.Monitored and maintained data centre operations for 95 host systems, optimizing performance and capacity management.Utilized ITIL based change management practices to maintain 99.95% availability.

IBM Global ServicesImplemented and administered antivirus strategies for client servers. Planned, implemented and administered the active directory environment. Liaised with various application support groups to maintain client systems. Planned, documented and executed changes, and problem management utilizing ITIL concepts and methodologies.Ontario Securities CommissionPlanned, tested and implemented standardized desktop images to rollout a new Windows XP desktop environment utilizing local group security policies to lock down the environment. Analyzed and tested new applications and security settings to eliminate possible virus infection in the new environment.

Initiated the development and design of a server consolidation plan to reduce overall footprint and increase availability as preparation for a Windows 2000 and Active Directory rollout.Utilized ITIL based change management principles to maintain 99.995% availability of the NT server environment.Led the corporate initiative of implementing a disaster recovery solution for vital NT based back-office and trading systems, successfully completing an industry recognized standard test.Spearheaded the design solution and implementation of an MS Project 2002 server resulting in a centralized management repository for corporate projects.Directed the restructuring of end user data storage to a network attached storage solution providing greater capacity, organization, and standardization of file storage.Planned, implemented and administered the DHCP environment reducing workstation setup time by 25% and eliminating the requirement for maintaining a workstation IP database.Administered, supported and maintained the Windows NT/2000 Server environment encompassing over 80 servers in a Wide Area Network. Monitored and maintained capacity and performance measurements on all servers to ensure maximized resource usage.Maintained and administered the IIS server bank used for the TSX Venture Exchange website at www.cdnx.com.

Maintained, administered and supported the Windows NT and Novell Netware 4.11 server environment and maintained the NDS directory tree structure for the corporate offices.Initiated, planned and executed the successful year 2000 activities ensuring that all server based platforms were in compliance with the year 2000.Successfully implemented a new desktop environment for end-users moving from a Windows 3.x to Windows 9.x environment ensuring that all applications were compatible. Successfully created a seamless transition for the end-user with no disruptions.Played a significant role in the rollout of a new Novell Netware NDS structure by migrating applications, users and object resources to a new network directory structure, ensuring that there was no impact to user access and application availability.Maintained the corporate DHCP environment to reduce workstation setup time and eliminated IP addressing conflicts.