I'm a current junior student at Lake Forest College, double majoring in computer and statistical data science, who is passionate about the world of tech. I'm currently eager to build my technical skillset through practical experiences and I'm hoping I can inspire others to do so as well.
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It Service Desk InternClune Construction Company May 2024 - Aug 2024Chicago, Illinois, United StatesFor the summer of 2024 (May 2024-August 2024), I was employed as a full time IT service desk intern at Clune Construction Company, on-site in Chicago, IL. During my time interning at the company, I delivered rapid and effective level one Service Desk support, enhancing user satisfaction and ticket resolution time. In addition to my main duties, I was active in the setup, decommissioning, and deployment/retrieval of company equipment, which primarily included laptops, phones, tablets, and portable hot-spots (MiFis), ensuring seamless transition and minimum down time. During my time, I was in active collaboration with the IT team to successfully troubleshoot network issues and complete deployment of new software to all employees in an efficient manner. One more task I was engaged with was prep work (getting networks, equipment, users, and logistics) for the move of Clune's 2nd largest office to ensure a seamless and disruption free transition. Whilst engaged with my tasks, I learned valuable concepts and practices in IT, which enabled me to assist more users with a wider range of issues than what I could previously engage with. -
Student Teacher'S AssistantLake Forest College Jan 2024 - May 2024Lake Forest, Illinois, United StatesFor the spring 2024 semester, I was employed as a student teacher's assistant (TA) at Lake Forest College. This was a part-time position which lasted for the duration of the spring 2024 semester (January 2024-May 2024). I assisted for the college's computer science I class. As a student TA, I was responsible for grading student assignments, including project work, as well as offering three weekly tutoring sessions to a class of 22 computer science students. In these tutoring sessions, I help out students with the basics of Python programming and help them better understand the concepts. In addition, I maintained frequent and up-to-date communication with the class instructor to provide accurate and thorough student performance reports.
Michael B. Education Details
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Sophomore
Frequently Asked Questions about Michael B.
What is Michael B.'s role at the current company?
Michael B.'s current role is Computer Science and Statistical Data Science Double Major Student at Lake Forest College.
What schools did Michael B. attend?
Michael B. attended Lake Forest College.
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