Michael Fahey Email & Phone Number

Missoula, Montana, United States

Missoula, Montana Area

Planning, deployment and extension of LAMP Web Server Content Management Systems. Support of development environment on LAMP servers on LAN and also on hosting services and AWS EC2. Deployment of completed CMS’s to production hosting. Project documentation. Automated secure backups for hosting services implementing ssh and Perl. Extension of CMS includes.

Missoula, Montana Area

Support of SEI Missoula Data Center, linux and Windows servers, and supporting hardware and services.Support of Missoula Call Center and remote users (Work-At-Home) agent userbase.Automated provisioning of linux workstations with Puppet.

Missoula, Montana Area

Software and hardware support for primarily Windows desktop systems, applications, servers, and networks for businesses and home users in the Missoula valley area. Identification and eradication of malware, rootkits, browser hijacks, et al. Security hardening of serviced systems., user security training. Repair of compromised or damaged systems, including.

Greater San Diego Area

Provided primary support for HP, Sun, unix-based fault-tolerant servers and EMC disk systems, hot-spare failback systems, in high-availability (24/7/363) large Computer Integrated Manufacturing environment. Created scripting to manage their shared disk. Troubleshooting and administration of web-based email services. Ongoing project planning, documentation.

Greater San Diego Area

Assisted in design, and implementation project leader for desktop operating system rollouts at Advanta's corporate headquarters in Rancho Bernardo. Included coordination with userbase, application migration, scheduling, coordination with rollout technicians, automated deployment from NetWare 4.11 servers, post-deployment user support.

Concord, CA

Microcomputer Support Staff/ Sysadmin providing desktop and network operating system support during and after move and deployment of new office site. Supported of Ethernet LAN, sysadmin tasks for NetWare servers and Windows, IBM AS/400 application server support, local support for WAN and MSMail systems.

Milpitas, CA

Network Operations Support Staff providing onsite and phone support for userbase of approx 1100 across seven buildings in a business and engineering campus. Responsibilities included support and troubleshooting of ethernet LAN and NetWare 3.12 file and print servers, Windows 3.1, 95 and NT4 workstations, remote user support.

Corporate Headquarters Helpdesk Team Leader, userbase of approx 1100, syadmin of NetWare, CC:Mail, Windows and Macintosh desktops, HP-UX and Solaris application servers and desktops. Designed and deployed Remedy Action Request trouble ticketing system.