Manage and Run the day-to-day operations for Informed Horizons Education, Inc. a non-profit medical education company.-Coordinate with key opinion leaders on program design-Recruit and work with conference sponsors-Site location allocation and coordination-Website Design and App Design-meeting logistics-speaker coordination-participant coordination-hotel contract negotiation-hotel logistics-venue contract negotiation-venue logistics

Informed Horizons Education, Inc. is a non-profit conference provider based in Atlanta, GA. As the project manager I worked to coordinate functions at the site locations, website, app and registration design, participant liaison, and speaker coordinator.

•Partner with Instacart in the Atlanta area on grocery delivery

• Partner with line-recruiters to directly source qualified candidates through a wide variety of channels.• Provide written assessment and qualitative feedback on all candidates screened

Sales, Marketing, Client Care, Strategic Planning, Personnel Management Sales:• Developed and maintained the store’s client base and researched new sales avenues, resulting in 20% year over year gross sales growth • Maintained a 1000+ client database, actively servicing approximately 50 client accounts per month including individual harpists, teachers, businesses, and municipalities• Exceeded monthly sales goals for the store for 5+ years running• Prepared regular reports for the parent company• Managed inventory chain and relationships with vendors• Maintained a detailed knowledge base of instrument specifications for over 100 harp models• Researched and strategized new products to increase market shareMarketing• Supervised social media and print advertising campaigns and managed store’s online presence• Developed and produced instructional and promotional videos and other materials for the store’s blogs, Facebook, Instagram, and YouTube accounts• Stayed abreast of competitor policies and promotions• Researched and coordinated sponsorships for local and national events; represented the store and the overall company brand at national conferences• Communicated with other store locations and the parent company to ensure brand integrity• Managed relationships with stakeholder groups in the community to develop services and sales strategies responsive to client needsClient Care:• Developed and managed store’s overall client base and strategy• Designed and delivered client service oriented training for company-wide retreats• Maintained client satisfaction through post-sale supportStrategic planning• Collaborated with parent company and other store locations to develop short and long-term goals• Developed innovations to expand the reach of the company’s brand and scope of servicesPersonnel management• Managed daily activites and long-term performance goals for store employees• Provided ongoing training and performance evaluation as needed

• Actively served an average of 15 clients per week and maintained a working base of 100+ internet clients at any given time.• Consistently met dealer-prescribed quotas and adapted to shifting sales incentives.• Initiated partnerships with local businesses to cultivate new sales.• Led negations between clients and the dealership’s sales and finance managers, working to ensure client satisfaction both during and after the sale.• Managed cooperative working relationships with other local and regional Hyundai dealers.