Michael Halcomb Email & Phone Number

Greenfield, Indiana, United States

Greenfield, Indiana

• Plan, direct and coordinate team of eighteen sales consultants in new and used recreational vehicles sales operations, inspiring ever-increasing sales and training teams to create ownership opportunities.
• Illuminate path to success, establishing a consultative, value-focused customer service approach, ensuring an enhanced customer experiences resulting in significant repeat and referral business.
• Ensure store performance exceeds company objectives and growth through diligent management of internal operations and close collaboration with finance and service departments.
• Instrumental in leading efficiency improvements by using creative techniques, solid management of inventory, quality systems, and cost reductions.
• Cognizant of market conditions and competition, providing progress updates on new business development activities and other key indicators to the management team.

Richmond, Indiana

• Defined and implemented long and short-term objectives, overseeing and controlling all daily operations, policy implementation, advertising/promotion, and strategic directives.
• Cultivated a positive work environment through effective hiring, training, and motivation efforts, resulting in top-performing teams and complete customer satisfaction.
• Worked closely with corporate leaders in development and coordination of regional recruiting team to enlist college graduates into company management program.
• Effectively guided dealership transition from local to corporate ownership and management.
• Sought out areas in need of improvement, continuously monitoring and evaluating performance standards, resulting in development of four employees’ rise to regional levels.
• Drove service department growth to #2 national ranking out of 132 locations in revenue and profit.

Richmond, Indiana

• Exhibited a hands-on leadership style in the daily activities of fifteen sales associates at Richmond facility, producing top-quality sales team with extremely high morale.
• Established monthly sales goals and profitability through meticulous analyzation of operational records and reports.
• Initiated and managed comprehensive Business Develop Center (BDC) and Customer Relations Management (CRM) systems for three company locations.
• Orchestrated an array of creative sales techniques, resulting in growth of 50% in volume.

Greenfield, IN

• Developed structured process for desking car deals to meet and exceed F&I production expectations.
• Created strong business relations with quality lenders, strengthening and expanding financing opportunities to increase sales.
• Accountable for accurate and timely disclosure of customer's approved APR, base payment, and amount financed, assuring complete transparency and compliance.
• Enabled positive relationships with customers, ensuring product satisfaction and enhanced customer experiences

Greenfield, Indiana

• Recognized by superiors and peers for excellence in diligence, product knowledge, and attention to detail, swiftly rising through the company ranks, commencing as Sales Consultant.
• Established a reputation for professionalism and reliability, inspiring an energetic and productive work environment.
• Consistent analyzation of individual team member performance, offering individualized mentoring and support to raise confidence and performance levels.
• Always willing to accept additional responsibilities, performing General Manager duties during periods owner absence

Indianapolis, Indiana Area

• Demonstrated expertise in conveying entire spectrum of leasing options for vehicles and equipment.
• Maintained and grew book of business through aggressive product quotes, upsells, and renewals.
• Translated organizational vision into actionable strategies and measurable results.
• Accountable for accurate and efficient documentation, credit approvals, and collection efforts.

Greenfield, Indiana