Michael Hall Email and Phone Number
Michael Hall work email
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Michael Hall personal email
With a 20 year track record working in Financial Services (RBS / NatWest ), including managing Teams, Clients, and Transformational Change Projects, I am passionate about Operational Performance, Continuous Improvement and helping businesses leverage and sustain productivity benefits. I hold the @ActiveOps Level 3 Coaching Certificate and utilise knowledge and experience to enable businesses reach their goals.
Xcentuate
View- Website:
- xcentuate.ie
- Employees:
- 9
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Implementation ManagerXcentuate Mar 2023 - Present
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Client ServicesThomas International Nov 2018 - Jan 2023Marlow, Buckinghamshire, United Kingdom• Practitioner in Behavioural & Personality Assessments, delivering feedback to C-Suite Candidates• Software Demonstrations promoting features and benefits of our Thomas Platform• Recommendations on optimising investment and driving for ROI.• Supporting SMEs & larger corporates improving Team Dynamics & Employee Surveys• Analysing and refining data for fit-for-purpose reporting, identifying key outcomes -
Senior Business ConsultantRbs Sep 2015 - Oct 2018Reading, United Kingdom• Deploying & maintaining projects in Coutts Private Bank. Fraud and Mortgage Ops, Debt Mngt• Key contributor in £100k+ pa cost savings• Held highest Active Operations Management Coaching Certificate in RBS - Level 3• Coaching Senior Leaders in data-led methodology• Supporting strategic initiatives; right-shoring, head-count reduction, increasing productivityWorking as a Senior Business Consultant at Royal Bank of Scotland, involved optimising productivity focusing on; cost, quality & service – individually & team level. Worked my way through to Active Operations Management Level 3. I have worked in various Head Office functions in operational roles, including forecasting, resource planning/scheduling & process measurement. Additional strengths:-• Passion for identifying & delivering CI Opportunities• Adapts to new environments & relishes forging new relationships to drive through change• Proven track record of achieving exceptional results• Strategic acumen & transformation insight• Agile Management style - success demonstrated with Project & People Management -
Business AnalystRbs Jan 2008 - Sep 2015Reading, United Kingdom• Research and data analysis using established techniques and tools including eWFM• Building and utilising business models for optimum performance • Delivery of staffing forecasts within manpower framework• Developing and maintaining stakeholder relationships• Recruitment lead for Customer Contact divisions, Centre Managers & HR• Compliance of Permanent/Temp Requisitions within lead-time• Negotiating Recruitment Agencies for the expedition of Certificates of Completion
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Process Measurement SpecialistRbs Jun 2007 - Dec 2007Reading, United Kingdom• Assessing & quantifying resourcing requirements for new products and services• Liasing with Business Heads and departments ensuring fit-for-purpose results• Analysing time measurement techniques using proven methodology• Challenging and negotiating staffing utilisation with operations area
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Customer Service Team ManagerRbs May 2004 - Jun 2007Reading• Recruitment; Supporting open-days, arranging interviews and assessing applications• Setting and monitoring individual performance plans and objectives• Managing workloads and planning resources within FSA guidelines• Undertaking disciplinary procedures in line with Group Policy
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Personal Banking ManagerRbs Jul 1998 - May 2004Reading, United Kingdom• Identifying and maximising sales opportunities from a portfolio of premium clients• Forging strong relationships with external and internal customers• Complying with credit policy and regulatory guidelines• Receiving several written testimonials from clients
Michael Hall Skills
Michael Hall Education Details
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Active OpsPass -
Thomas InternationalAccredited Practitioner In Fluid Intelligence Psychometric Assessment
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Thomas InternationalAccredited Practitioner In Emotional Intelligence Psychometric Assessment
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Thomas InternationalAccredited Practitioner In Workplace Personality Psychometric Assessment
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Thonas InternationalAccredited Practitioner In Workplace Behaviour Psychometric Assessment
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Berks & Bucks FaFa Level 1 Certificate In Coaching Football
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The Harry Mitchell College, NottinghamIndustry Standard Time Measurement Methodology
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Chartered Management Institute (Cmi)Certificate Of Management Level 3
Frequently Asked Questions about Michael Hall
What company does Michael Hall work for?
Michael Hall works for Xcentuate
What is Michael Hall's role at the current company?
Michael Hall's current role is Implementation | Leadership | Coaching | Projects | Digital | CI.
What is Michael Hall's email address?
Michael Hall's email address is am****@****rld.com
What schools did Michael Hall attend?
Michael Hall attended Active Ops, Thomas International, Thomas International, Thomas International, Thonas International, Berks & Bucks Fa, The Harry Mitchell College, Nottingham, Chartered Management Institute (Cmi).
What are some of Michael Hall's interests?
Michael Hall has interest in Working Towards Module 2.
What skills is Michael Hall known for?
Michael Hall has skills like Analysis, Retail Banking, Stakeholder Management, Banking, Data Analysis, Business Process Improvement, Business Analysis, Project Delivery, Financial Services, Process Improvement, Performance Management, Leadership.
Not the Michael Hall you were looking for?
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Michael Hall
United Kingdom3gmail.com, dpi-llp.com, cppib.com -
Michael Hall
Organisational Learning Manager @ Urenco | Ex Strategic Weapon System Engineer & Submarine Escape Rescue Abandonment And Survival Instructor.Wirral -
Michael Hall
London -
3norwich-union.co.uk, aviva.com, aviva.co.uk1 +172479XXXXX
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Michael Hall
Greater London
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