Michael Hall Email & Phone Number

Perth, Australia

NCI offers a complete range of trade credit services helping clients to safeguard their business from bad debts and to integrate better credit management practices. Dedication to technology, research and staff training sets NCI apart from competitors. NCI was established in Adelaide, Australia in 1985 as a specialist credit insurance broker. The business has grown to become the largest credit insurance broker in Australia with offices in all major capitals, New Zealand and Singapore. As… Show more NCI offers a complete range of trade credit services helping clients to safeguard their business from bad debts and to integrate better credit management practices. Dedication to technology, research and staff training sets NCI apart from competitors. NCI was established in Adelaide, Australia in 1985 as a specialist credit insurance broker. The business has grown to become the largest credit insurance broker in Australia with offices in all major capitals, New Zealand and Singapore. As it grew, NCI realised while its core product was insurance broking, its business focus was protecting the profitability of its clients. While credit insurance was the ultimate safeguard against bad debts, better business practices in trade credit management would also help improve profitability on a day-to-day basis. These services include: Credit Risk Management (company assessments), Information Reports, Commercial Collections, Premium Funding and PPSA services. Show less

Managed relationshps with affiliated Industry Super Fund and Unions to gain ability to promote banks offer to thier members. Gained access to employers to promote banking and Financial Wellness offers. Managed small team of Relationship Managers to generate increased mortgage opportunities for Mobile Banking Managers and sell full suite of banking products.

Perth, Australia

Managed a team of 6 Mortgage writers to achieve target. Mentored under-performing team members that whole team was meeting (or exceeding) individual target. Liased between Mobile Lenders and Credit team to gain increased settlements, leading to WA being the most productive state.

Perth, Australia

Managed a portfolio of three aggregators. Rapidly increased number of brokers submitting deals and increased volumes 40% in six months. Submitted mortgage applications from brokers and asked for additional information as required.

Perth, Australia

Managed the branch network (16 branches), introducing a sales culture to support the existing service strengths. Increased mortgage sales (123% increase), Personal Loan sales (51% increase) and insurance sales (148%) in first year and continued to improve. Increased staff and customer satisfaction. Coached and mentored Branch Managers and also branch staff through training sessions.

Perth, Australia

Promoted from taking applications to running Personal Loans department. Managed team of 6 over the phone loan writers, plus introduced two person outbound sales team. Managed the assessing team. Increased results in loan settlements by skilling team to upsell and down sell (offering a lesser amount rather than declining loan where suitable). Increased cross sales to record levels of Consumer Credit Insurance and general insurance.