Michael Handewith Email & Phone Number

I am a seasoned IT professional with over 17 years of experience in software support and testing. I joined PathGuide in 2013, and have since held various roles ranging from Software Support Engineer to Software Test Engineer.In my current capacity, I oversee PathGuide's testing environment and ensure the consistent delivery of high-quality products to both new and existing customers. My expertise in software testing, coupled with a deep understanding of the IT industry, enables me to identify and resolve complex issues, improve operational efficiency, and drive innovation.I am a result-oriented individual who is committed to delivering exceptional customer experiences. I am skilled at collaborating with cross-functional teams, and have a proven track record of effectively managing testing projects from inception to completion. My exceptional communication skills enable me to build strong relationships with clients, stakeholders, and team members, and ensure that project objectives are met on time and within budget.Overall, my dedication, expertise, and experience make me a valuable asset to any organization looking to optimize their software testing, implementation and support operations.

Listed skills include Troubleshooting, Technical Support, Sql, Customer Service, and 18 others.

• 

  Manager Of Software Quality And Testing

  Pathguide Technologies, Inc.

  Mar 2019 - Present - Bothell, Wa

  As part of my current role, I lead a team consisting of myself and two test engineers at PathGuide.As the head of the testing department, I am responsible for developing comprehensive test plans and cases for Latitude WMS, Latitude Manifest System, and Advanced VMI software suites. These test cases encompass a broad range of functionalities, including connecting to various ERP systems through SQL, web APIs, and file-based transfers.Furthermore, I leverage my expertise in debugging .NET code to thoroughly test and validate the functionality of all three software suites.In addition to overseeing testing operations, I work closely with our clients to gain a deep understanding of their specific requirements, ensuring that our engineering team delivers high-quality products that exceed expectations. Through close collaboration with customers, I ensure that each project meets the highest standards of quality and reliability.Overall, my leadership skills, technical acumen, and customer-centric approach enable me to effectively manage my team and ensure the consistent delivery of exceptional software products to our clients.