Assistant System Administrator
Genetic Testing Laboratories
Las Cruces, Nm
As an assistant system administrator, I was responsible for creating and maintaining documentation of the network and IT policies and procedures, providing IT support to other employees (e.g. setting up computers and printers, troubleshooting software and network issues), implementing and maintaining network monitoring and security (Nagios, Cacti, Snort), and creating software to improve business processes. My main contributions were introducing pro-active network monitoring and writing an application to manage the sample processing workflow.The order management application was web-based (PHP, MySQL), and replaced an existing workflow based on MS Excel. As the company scaled, the Excel-based workflow had issues with speed, concurrency, and data integrity. The new system allowed multiple employees to access the data, kept backups in a central location, and greatly improved the quality, visibility, and speed of the overall workflow.With a team of other students, I also worked on project to build a shipping label application which integrated with GTL's ordering system. The Java application allowed a user to scan a barcode on an order sheet, would query the order database via HTTP/SOAP, format, and print a shipping label. It replaced a manual process, improving the speed and accuracy of the shipping department.