Michael Harris Email & Phone Number

San Marcos, California, United States

• Managed and maintained a complex IT infrastructure consisting of upwards of 1000+ servers, workstations, and network devices to ensure optimal performance and availability.
• Implemented proactive monitoring and alerting systems to detect and resolve issues before they impact operations.
• Designed and implemented security measures, including firewalls, intrusion detection systems, and access controls, to protect sensitive data and mitigate cybersecurity threats.
• Collaborated with cross-functional teams to develop and implement disaster recovery and business continuity plans, ensuring the organization's ability to recover quickly from potential disruptions.
• Provided technical support and training to end-users, empowering them to troubleshoot common issues independently and improve overall system literacy.
• Documented system configurations, procedures, and troubleshooting steps to facilitate knowledge sharing and ensure continuity in the event of personnel changes.

Sunnyvale, California, United States

* Skilled engineer specialized in both network and system administration; proficient in maintaining, troubleshooting, and configuring enterprise-level networks, providing technical support and solution with quick and efficient turn-around.* Proven ability after completing 250+ unique 3rd and 4th level trouble tickets, toimprove system uptime and.

Escondido, California, United States

* Created and maintained Website from 2018 – 2019.* Installed, maintained Mac OS stability for office systems, and Printers.* Coordinated the arrival and shipping of company material.* Built and helped manufacture customer's order to their satisfaction.* Maintained office and contractors' equipment, and material.* Organized office meetings.* Worked and.

Escondido

* Prepared chicken, steak, fish, and shrimp to company standards.* Cleaned and prepared the kitchen for the morning shift.* Fulfilled the customer's order and delivered food to their table.* Worked with head chef to maintain kitchen order and food quality.

Escondido, California, United States

* Maintained accurate till, inventory and handled difficult customer situations.* Stocked and dressed shelves to maximize sales and to meet company standards.* Increased customer traffic, through product promotion.* Provided a friendly, service driven experience.* Maintained a clean and organized shopping environment.

Escondido, California, United States

* Maintained accurate till and inventory.* Stock and dressed shelves to maximize sales.* Increased customer traffic.* Provided a friendly and service-driven experience.* Maintained a clean and organized shopping environment.* Cleaned and maintained storage facility.

San Diego, California, United States

* Tested cable/troubleshooting networking cable issues.* Terminated patch panels, and RJ45 cable jacks.* Tested and labeled with The fluke Cable IQ Qualification Tester.* Cable tested/troubleshot with Wire Map PinOut Tester.* Determined routes for installing cable above ceilings and through walls.* Set up cable boxes and prepared cables for pulling with.

Portland, Oregon, United States

* Passed drug and security background checks. (G4S Background check)* Worked 12 hours shifts 4 days per week as a uniformed security officer.* Developed stress control skills as well as customer service, communication, andinterpersonal skills.* Trusted with providing for the physical security of different high-value items andproperties.* Responded to all.