·Responsible for the Library needs for academic staff and students in the School of Chemistry and Physics, and School of Computer Science. Previous School responsibilities included the School of Accountancy, Graduate School of Business and Australian Centre for Philanthropy and Non-Profit Studies, and the School of Civil Engineering and the Built Environment ·Developed the Amazing Library Race program; an immersive scavenger hunt-style activity, designed to promote library services and… Show more ·Responsible for the Library needs for academic staff and students in the School of Chemistry and Physics, and School of Computer Science. Previous School responsibilities included the School of Accountancy, Graduate School of Business and Australian Centre for Philanthropy and Non-Profit Studies, and the School of Civil Engineering and the Built Environment ·Developed the Amazing Library Race program; an immersive scavenger hunt-style activity, designed to promote library services and spaces and tailored to specific user groups from prospective students to other University professional staff.·Represent QUT Library at Faculty research events, including HDR Orientations, at Research Support Committee meetings and meetings with the Associate Dean (Research) for the Faculty of Science.·Currently leading a project on the redevelopment of self-service online help guides, including conducting user experience, understanding student needs, and collaborating with web development and faculty liaison teams to redesign the look and feel of the guides. Show less

·Developed and evaluated online learning projects, including interactive online tutorials on referencing in QUT Harvard and Australian Guide to Legal Citations styles, and on developing information and academic skills as part of the Online Learning Resources project throughout 2016. ·Assisted in the development, delivery, and evaluation of faculty-based information sessions as part of the Law liaison team, including Introduction to Legal Resources embedded into the unit LLB101, and… Show more ·Developed and evaluated online learning projects, including interactive online tutorials on referencing in QUT Harvard and Australian Guide to Legal Citations styles, and on developing information and academic skills as part of the Online Learning Resources project throughout 2016. ·Assisted in the development, delivery, and evaluation of faculty-based information sessions as part of the Law liaison team, including Introduction to Legal Resources embedded into the unit LLB101, and presented and evaluated Library workshops on information literacy, academic skills, and Endnote. ·Delivered outstanding customer service to students and staff, including providing academic skills, research and referencing assistance, borrowing enquiries, and referring to other services provided by the library as needed, as well as promoting library services by engaging with staff and students. ·Located and contacted authors of print theses from the Library collection to request permission to make digital copies of their research available through QUT ePrints, including discussing complex copyright queries and promoting the benefits of making research available via open access as part of the QUT Digital Theses Project Show less

·Provided administrative and technical assistance to 10 QULOC Communities of Practice and Practitioner Groups, including in the transition to a new working model, the formation of two new working groups and the onboarding of new group convenors.·Supported QULOC Convenor and other University Librarians’ as part of the University Librarians Committee, including meeting organisation, minute taking and website updates.·Organised 2 QULOC University Librarians’ Forums in 2023 and… Show more ·Provided administrative and technical assistance to 10 QULOC Communities of Practice and Practitioner Groups, including in the transition to a new working model, the formation of two new working groups and the onboarding of new group convenors.·Supported QULOC Convenor and other University Librarians’ as part of the University Librarians Committee, including meeting organisation, minute taking and website updates.·Organised 2 QULOC University Librarians’ Forums in 2023 and 2024, including registration organisation, speaker support and technical running of the Forums. Show less

•Developed an investigative research report on demonstrating the value of library and learning services, the impact (and potential impact) of library services on both academic staff and students, and offering recommendations on how to explain this impact in the context of university wide strategic goals.•Developed project management experience during the Visualising Student Feedback Project, including developing a project plan, analysis of student feedback data, and offering recommendations… Show more •Developed an investigative research report on demonstrating the value of library and learning services, the impact (and potential impact) of library services on both academic staff and students, and offering recommendations on how to explain this impact in the context of university wide strategic goals.•Developed project management experience during the Visualising Student Feedback Project, including developing a project plan, analysis of student feedback data, and offering recommendations to improve the quality of feedback responses as part of a 45 minute presentation to the Director of Information Services and Library Service Managers. •Supported the library acquisitions team during the implementation of Talis Aspire, including developing cloud based reading lists and liaising with academics in evaluating and selecting course resources. Show less

12-month scholarship program, designed to foster a detailed knowledge of the academic library environment, and to provide experience and opportunity across learning and teaching, research support and information resource management within three different library institutions.

•Researched and developed ConnectEd online learning courses, with a focus on increasing learning through interactivity on information literacy, readers’ advisory services and trends in emerging media using the Moodle Learning Management System and Adobe Captivate•Managed the Technology Kits Project, including the development of a project proposal and project plan, liaison with external suppliers, development of training materials online and in print, and delivered workshops to promote the… Show more •Researched and developed ConnectEd online learning courses, with a focus on increasing learning through interactivity on information literacy, readers’ advisory services and trends in emerging media using the Moodle Learning Management System and Adobe Captivate•Managed the Technology Kits Project, including the development of a project proposal and project plan, liaison with external suppliers, development of training materials online and in print, and delivered workshops to promote the use of new technologies within public librarians. •Provided program planning and support during exhibitions and events, including the Libraries Embracing Makerspaces forum, the Literacy Forum and Small Rural and Regional Libraries Professional Development program, offering workshops and training to library staff throughout Queensland. Show less

•Delivered outstanding customer service to students and staff, including providing academic skills, research and referencing assistance, borrowing enquiries and referring to other services provided by the University as needed, as well as promoting library services by engaging with staff and students.•Provided advice to academics in key research areas of data management, scholarly publishing, researcher profiles, copyright, open access publishing and promotion of researcher profiles through… Show more •Delivered outstanding customer service to students and staff, including providing academic skills, research and referencing assistance, borrowing enquiries and referring to other services provided by the University as needed, as well as promoting library services by engaging with staff and students.•Provided advice to academics in key research areas of data management, scholarly publishing, researcher profiles, copyright, open access publishing and promotion of researcher profiles through social media leading to increased awareness of traditional and new publishing trends by faculty.•Authored research impact reports at a range of size and complexity, including the Institute of Future Environments, the Robotics and Aerospace Team and for individual academics, including citation analysis, altmetrics, inter-disciplinarity, mapping national and international collaboration and benchmarking against peer institutions.•Developed training resources and delivered workshops on Elsevier SciVal to research support staff, researchers and the corporate records department to promote the new software and demonstrate the benefits for different customer groups. Show less

•Completed a 6 month research internship for an online resource repository and peer reviewed academic journal, developed and organised as a collaborative project between librarians at Ravensbourne University College, UK and California Institute of the Arts, US.•Provided research summaries and annotated bibliographies on a range of topics relating to architecture, media and politics, assisted in the development of research guides and webliographies, and provided advice on open access… Show more •Completed a 6 month research internship for an online resource repository and peer reviewed academic journal, developed and organised as a collaborative project between librarians at Ravensbourne University College, UK and California Institute of the Arts, US.•Provided research summaries and annotated bibliographies on a range of topics relating to architecture, media and politics, assisted in the development of research guides and webliographies, and provided advice on open access publishing, copyright and promoting research over social media to academics and researchers in an international environment. Show less

Duties Included: SAP Trained Liaising with suppliers and distributors Customer Service Administration Assistance Supervising and assisting junior staff members Processing stock orders and invoices Banking and balancing tills Processing end of day reports Answering phones/emails Window displays