Cyberspace Support Manager
CurrentPlans and organized cyberspace support activities. Plans and supervises the installation, facilities layouts. Evaluates personnel and cyberspace performance standards. Interacts with over eight thousand customers and promotes customer satisfaction. Identifies training gaps for employees and secures training to meet industry standards. Resolves simple and complex problems with employees and networks. Ensures employee compliance with equal opportunity standards. Developed and implemented training programs; evaluated instruction and performance outcomes. Evaluated work in progress and tracked timeliness. Set policy and determined procedures. Ensured junior and mid-level leadership personnel were all trained to meet implementation schedules.