Michael Heck Email & Phone Number

I am an accomplished, collaborative, and goal-oriented leader with proven success in improving employee performance and productivity in dynamic environments. A leader with expertise in solution selling and new business development, accompanied by strong organizational skills, project orientation, and the ability to work effectively under pressure and stress. Dedicated to meeting or surpassing company expectations and able to focus on projects, develop strategies and meet or exceed deadlines. Ability to build a strong rapport with personnel, clients, and associates based on knowledge, professionalism, and integrity.• Business and Client Relations: Develop and maintain effective client relationships in varied and challenging environments. Highly skilled in performing needs assessment, meeting quality standards for services, and customer satisfaction.• Project Management: Consistently employ solutions to increase communication while using time efficiently to track progress and meet goals.• People Leadership: Foster a dynamic and rewarding work environment by aligning with the company vision, mission and strategy. Identify the developmental needs of employees and coach, mentor, or otherwise help improve people’s knowledge or skills.• Business Operations: Outstanding accomplishments in business startup, turnaround, and operational management across diverse industries, reinvigorating organizational infrastructure, technologies and processes.

Listed skills include Community Outreach, Public Speaking, Social Services, Career Counseling, and 21 others.