Passionate and highly driven leader in retail operations with five years experience leading teams in both big box retail and small format multi-site operations. Strong focus on delivering results through focusing on service, stock control, team training and development, and safety compliance.
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Store ManagerAldi Stores AustraliaPerth, Wa, Au -
Assistant Store ManagerAldi Stores Australia May 2023 - PresentGreater Perth Area -
Retail Operations CoordinatorBunnings Sep 2021 - May 2023Developing and facilitating quarterly team training plans in line with store targets and requirements as well as individual team learning development plans. Collaborating with Complex Manager and Coordinators to develop strong strategic succession plans for service roles.Championing a robust safety culture by engaging with teams by facilitating quarterly national safety campaign training sessions and conversations focusing on individual wellbeing, fostering greater involvement and participation across all areas of store operations.Managing and tracking KPIs including sales budgets, forecasts, rostering, compliance and safety. Collaborating with other senior store leaders to implement store-level strategies and initiatives to meet business targets. Implementing inventory management department strategies to ensure inventory accuracy and housekeeping processes resulting in a stronger in-stock position, essential for the business’ rollout of click and collect and a growing online market presence.Liaising directly with national buyers to ensure we can fulfil large trade orders and meet the needs of our commercial customers at store level.Delivering on 'best experience' to our customers through continuous coaching and development of teams to identify and tailor the needs of our customers, both retail and commercial. Empowering teams to make informed decisions by going the extra mile to assist and foster customer engagement and retention. Engaging with local community groups to build positive relationships by spending time in the community including local primary schools, charity events and clubs. -
Retail Store ManagerAmpol Australia Mar 2020 - Sep 2021Melville, Western Australia, AustraliaLeading retail teams in the competitive petrol convenience retail market, with a unique offering of Boost Juice, barista coffee and Fresh Frontier Salads. Overseeing a team of Boost team members and team leader, baristas and store cashiers.Responsible for rostering, food safety compliance, loss prevention, dangerous goods compliance, KPIs, performance management, recruitment, stock ordering, leading customer service, merchandising, QSR management. -
Assistant Store ManagerAmpol Australia May 2018 - Mar 2020 -
Retail Team MemberAmpol Australia Jun 2017 - May 2018 -
Qsr ManagerBoost Juice International Mar 2020 - Sep 2021Ampol Melville, Ampol BelmontQSR store manager overseeing financial controls, training, COGs inventory management, recruitment, customer feedback, local area marketing, regulatory food safety and compliance.
Michael Heggie Education Details
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Frederick Irwin Anglican School
Frequently Asked Questions about Michael Heggie
What company does Michael Heggie work for?
Michael Heggie works for Aldi Stores Australia
What is Michael Heggie's role at the current company?
Michael Heggie's current role is Store Manager.
What schools did Michael Heggie attend?
Michael Heggie attended Frederick Irwin Anglican School.
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