Michael Hellmann Email & Phone Number

Dubuque, Iowa, United States

Avantax, Planning Partners was acquired by Cetera Financial Holdings in November 2023.This is a back office position at Avantax Planning Partners. Our preferred custodian is Charles Schwab. My primary responsibilities are:1) I submit client forms to transfer assets to Charles Schwab from various custodians.2) I review data that downloads to our portfolio management system (Orion Connect) to ensure deposits, withdrawals and transferred assets are accurately processed in a timely manner. 3) I assist in processing management fee deductions on a quarterly basis.4) I process and send monthly and quarterly client statements.5) I process client distributions, including Required Minimum Distributions.6) I continually watch for fraudulent activities on our client's accounts.

Dubuque, Iowa Area

This is a back office position at Avantax Planning Partners. Our preferred custodian is Charles Schwab. My primary responsibilities are:1) I submit client forms to transfer assets to Charles Schwab from various custodians.2) I review data that downloads to our portfolio management system (Orion Connect) to ensure deposits, withdrawals and transferred assets are accurately processed in a timely manner. 3) I assist in processing management fee deductions on a quarterly basis.4) I process and send monthly and quarterly client statements.5) I process client distributions, including Required Minimum Distributions.6) I continually watch for fraudulent activities on our client's accounts.

Dubuque, Ia

This is a position within the operations department at Avantax Planning Partners. I was responsible for:1) Work with Investment Professionals to transfer funds between custodians2) Review submissions to ensure they are properly completed and accurate3) Submit documents to our preferred custodian for processing4) Review data on websites for accuracy5) Complete client mailings

Sherrill, Iowa

I independently managed the post office in Sherrill, Iowa. I provided the citizens of Sherrill, IA and the surrounding communities with excellent customer service. I shared my knowledge of the products and services that Postal Service provides with customers to ensure the most effective service is provided.I accurately sorted and delivered mail to post office boxes on site.I completed daily reports for the national office that contains the sales and volume

Dubuque, Ia

I solely managed the invoicing for the entire Defined Benefit Plan book of business. This required me to review and approve over 500 invoices on a monthly basis.I completed reconciliations between general ledger and our billing system on a daily basis.I completed month end revenue reporting within defined timing standards.I collaborated with other departments to optimize processes and workflows.

Key Responsibilities:I successfully led a team to ensure quarterly billing statements are accurately processed and sent within defined timing standards. This was completed with an accuracy and efficiency rating equal to or greater than 99.977% annually.I prepare monthly revenue report.I reconcile the account receivable balances between the operating system and the general ledger. I resolve any discrepanciesI prepare contractual expense schedules for our clients. I met or exceeded an accuracy or efficiency rating of 99.977% on an annual basis.I review and process requests from our clients to pay third party invoices.I complete quality reviews to ensure that contract expense schedules completed by my peers are accurate.I am the subject manner expert for the defined benefit plan billing process.

I was the subject manner expert for the creation and execution of contracts between our clients and CIGNA. I also maintained the technology to ensure it was working properly and is up to date.

Key Responsibilities:I prepared and amended contracts, contract expense schedules and administrative services agreements for our clients.I interfaced with our clients and their attorneys to resolve any questions or concerns regarding the contractual documents.I prepared and sent invoices to our clients.

Key Responsibilities:I prepared month and year end reports for our clientsI prepared signature ready form 5500 and related schedules for our clients to file with the IRS/DOL.I was the project lead for the mailing of the semi-annual interest rate notices to both plan sponsors and a select group of participants.I interfaced with clients and their auditors through a 1-800 helpline to provide the necessary information to complete their annual audits.

Key Responsibilities:I was responsible for the accurate processing of the information submitted from our clients.I prepared year end reporting for our clients.I was part of a project group the studied our workflows. The major result of this project was to convert all computer desktops to Microsoft Windows.I initiated a second project group to research alternate workflows for our operations team. This led to a division wide approach to reengineer our workflows to optimize efficiency.