Michael Hess Email & Phone Number

Provo, Utah, United States

Provo, Utah

Responsible for assisting customers in finding products, furniture, appliances etc. that fit their needs. Knowledge in all products, services, and warranties was imperative so as to display credibility, and fulfill all needs.

Orem, UT

Picked up packages from 25-30+ businesses everyday on set pick-up route. The ability to adapt was vital, as the route would constantly change according to needs of dispatcher. Safety was the top priority, while operating as quickly as possible. Accuracy in paperwork, service, and punctuality were requisite in order to provide the service as advertised..

Orem, UT

Worked on the AT&T TV, home phone, and Internet sales team. Operating in a high-stress call center environment, sales and job training highlighted overcoming concerns of customers to help pair them with what services would be best for them. As sales representative, consistently achieving sales goals was required.

Highland, UT

Driver, and team member for the busiest Domino’s in Utah. Responsibilities include, delivering pizza to customers within store boundaries, phone answering/order taking, assisting in maintenance of store operations and workings. Focus on customer service, and customer satisfaction.

Acted as staff for a Direct Care Provider specializing in the care of autistic adults. Focus was on life skill training through a group setting summer program, as well as one-on-one outings. Trained in CPR and restraint techniques in order to ensure safety of clients. Quick thinking, and decision-making skills were vital due to the unpredictable behavior.

Draper, UT

Mostly operated as an integrated part of the drive-thru team of one of the top 100 McDonald’s restaurants in the nation. Teamwork, and communication was key in efficiency and accuracy. Functioned most in costumer service position.

Associate Of Science - As

Activities and Societies: Army ROTC

Education record