Michael Hester Email & Phone Number

Charlotte, NC

Charlotte, North Carolina Area

My primary role is supporting the IT Operations team for the North American region for all aspects of IT. My leadership abilities became apparent to the team early on in this role. I was the first escalation point for multiple technical/process related questions. I also managed new projects outside of the scope of typical service desk tasks. Many users and.

Charlotte, NC

When working remotely or on-site, I would represent IRIS Solutions as the "friendly technician" who could get things done. I was often recognized for my work and positive attitude by both clients and my direct superiors. Working at different client locations required a strict attention to detail in every facet from installing network cabling to solving a.

Matthews, NC

I started MnC Builders, LLC because I really enjoy working with my hands. I had always considered construction and remodeling as a possible career choice. I learned a lot about managing projects, working with people and gained perspective on the construction market. During my time running this business I recognized that IT was my real passion. While.

College Of Computing And Informatics

Research on the impact of Assistive Technologies on Relationship Maintenance with those afflicted with ALS.Performed multiple interviews and documented same.Researched multiple data points in regard to ALS, Assistive Technologies and Relationship Maintenance.

College Of Computing And Informatics

Responsible for the instruction of 56 students in 2 separate sections. My goal was to help them with their professional development skills, on-campus engagement, and navigation of college life. I utilized my previous experience as a TA for this course by helping the head instructor streamline the course and adapt it based on student feedback. My.

College Of Computing And Informatics

I mentored 2 students who were struggling in the Introduction to Computer Science course (C++). Each week we would build a plan for studying, completing assignments, test taking, and time management. Our planning grew to encompass all of their courses, not just their C++ course. Our program involved approximately 10 Peer Mentors. The 2 students I mentored.

College Of Computing And Informatics

As a TA, I instructed and guided 54 students in professional development and campus engagement. This was a new course at that time and to encourage engagement I helped to maintain an event calendar and held weekly discussions regarding upcoming events. To measure student progress I graded each student's weekly activity reflections and provided feedback to.

Mocksville, NC

Oversaw multiple facets of the support side of the business including, networking and ISP management, VoIP qualifications for Adtran systems, and management of 1 junior technician in PC and network troubleshooting coupled with my previous duties.

Mocksville, NC

Managed 2 critical access hospital's networks and their associated IT infrastructure. Managed and oversaw multiple small - medium sized businesses IT infrastructure from inception to support phase. Proficient in Windows based systems and integration. Planned and installed multiple CAT5e/Fiber networks. If there is something a small business needed related.

Norfolk, Virginia Area

Maintained shipboard qualifications and security clearance.

Bachelor'S Degree, Computer Science With A Minor In Cognitive Science, 3.76

Activities and Societies: STARS (Students in Technology, Academia, Research and Service) and Lego Robotics Outreach- Minor in Cognitive.

Associate'S Degree, General Studies, 4.0

Pursued the General Studies program to transfer into the UNC Charlotte Bachelor's of Science in Computer Science Program.