Michael Hiday Email & Phone Number

Jacksonville Beach, Fl, Us

Jacksonville, Florida, United States

Lead Security Professionals at corporate headquarters for Dun & Bradstreet, a Fortune 500 business technology company.● Optimize all aspects of physical security within the building – entry control, alarms, video surveillance.● Coordinate with corporate stakeholders, building tenants and outside vendors to maintain security while enabling smooth operations.● Lead and train Security Professionals in all aspects of security.

Las Vegas, Nevada, United States

At this position, I trained 200+ professionals in emergency response procedures, ensuring adherence to industry standards. My responsibilities included creating and standardizing security protocols, improving operational efficiency, and coordinating training sessions to enhance team performance. I also boosted team performance within the Active Shooter Program by leading intensive training sessions.Moreover, I spearheaded the modernization of security training programs, aligning them with national standards and integrating advanced technologies such as CCTV systems and weapon detection. I also ensured regulatory compliance by developing and implementing company-wide protocols in collaboration with legal and HR departments. Through meticulous planning and execution, I facilitated seamless integration and training sessions across multiple properties, driving continuous improvement in security operations.Additionally, I prioritized employee training and development to ensure effective crisis management and compliance with established protocols. By reviewing incident reports and conducting comprehensive training sessions, I optimized response effectiveness, earning recognition for leadership excellence. Key Skills: Threat Detection & Prevention | Security Protocol Training | Training Curriculum Development | Team Performance Enhancement | Incident Review & Reporting | Regulatory Compliance | Talent Acquisition & Development.

Jacksonville, Florida, United States

During this role, I managed a diverse array of responsibilities, ranging from coordinating with federal agencies to providing dignitary protection and overseeing event security. Throughout my tenure, I prioritized threat assessment and the mitigation of targeted violence, conducting thorough investigations and implementing surveillance measures. I established structured processes for threat assessment and record-keeping to minimize potential liability and bolster security protocols.Furthermore, I strengthened intelligence efforts by collaborating with various law enforcement agencies and specialized units. Leveraging open-source intelligence techniques, I gathered valuable insights to support investigations and threat assessments. I also developed security strategies in collaboration with stakeholders to ensure regulatory compliance and address varied security needs. Through these initiatives, I facilitated early threat identification and intervention, ultimately contributing to a safer environment for all stakeholders involved.Key Skills: Dignitary Protection Services | Data-Driven Decision-Making | Risk Assessment & Mitigation | Behavioral Pattern Recognition | Cross-Functional Collaboration | Open-Source Intelligence Utilization | Intelligence Gathering & Reporting.

Jacksonville, Florida, United States

Patrol Officer, FTO, Academy Instructor, SWAT

Jacksonville, Florida, United States

Here, I directed a team of 50+ professionals, overseeing their training and certification requirements across various specialties. I developed pivotal training programs and enlisted external experts to bolster skill development. By standardizing the training process, I aligned it with national standards and ensured adherence to industry expectations.Additionally, I spearheaded the procurement process for crucial equipment and technology upgrades. From drafting specifications and evaluating bids to coordinating with purchasing departments, I facilitated the acquisition of cutting-edge gear to optimize operational capabilities. I also led initiatives to centralize and standardize the recruitment and selection process, implementing structured events and scoring systems to augment fairness and accuracy in candidate evaluation.Key Skills: Team Leadership & Personnel Management | Training Needs Assessment | Resource Capability Enhancement | Homeland Security Compliance | Technological Integration | Recruitment Process Oversight | Procurement Management.

At this position, I led SWAT team operations, overseeing successful missions involving arrests, hostage rescues, and warrant service. Employing my expertise as a planner and crisis manager, I facilitated seamless coordination by collaborating with stakeholders and fostering strong relationships with other law enforcement agencies.Moreover, I pursued innovative strategies to enhance team effectiveness and operational safety. By modernizing tactics and leveraging technology such as robots and drones, I aimed to optimize efficiency and minimize risks during volatile situations. Emphasizing structured training programs and clear communication of standards, I prioritized the safety and performance of team members under pressure.With my extensive experience, I honed negotiation skills and tactical de-escalation techniques to effectively manage volatile situations. Leading numerous high-risk missions each year, I maintained safety standards for both citizens and team members, resulting in successful outcomes.Key Skills: Team Operations Oversight | High-Stakes Operations Coordination | Safety Standards Alignment | Crisis Management & Negotiation | Intelligence Gathering | Cross-Functional Communication | Robotic Device Utilization | High-Performance Team Building | Team Productivity Enhancement.

While working in this role, I spearheaded gang investigations and handled a broad spectrum of investigative tasks encompassing fraud, burglary, and theft cases. Proficient in gathering intelligence through interviews, surveillance, and thorough research, I compiled comprehensive investigative reports. My focus was on dismantling criminal organizations rather than individual arrests, aiming to pursue larger conspiracy cases to disrupt entire criminal networks.My responsibilities included meticulous record-keeping, intelligence gathering, and collaboration with stakeholders to gain a comprehensive understanding of criminal activities. Additionally, I pioneered prosecution under specialized laws, achieving the distinction of being the first individual in Florida to successfully prosecute a case under a particular statute.Key Skills: Investigative Reporting & Documentation | Stakeholder Relationship Management | Case Building & Prosecution.

Kabul, Kabul Province, Afghanistan

During this position, I served as the leader of the US ambassador's protective detail in Afghanistan, where I confronted intricate challenges related to travel logistics and intelligence collection. My primary focus was on safeguarding high-profile diplomats in a volatile environment characterized by elevated security risks. Mitigating potential threats during diplomatic visits was a daily responsibility, requiring continuous adaptation to evolving circumstances and strategic planning to minimize vulnerabilities.Additionally, I oversaw the training of a 66-man detail, ensuring that team members were well-equipped to handle diverse security scenarios. Through comprehensive training in firearms proficiency, defensive driving techniques, and first aid skills, I upheld stringent readiness standards. By maintaining up-to-date qualifications and fostering a culture of preparedness, I facilitated the successful execution of diplomatic protection missions amid complex and dynamic operational landscapes.Key Skills: Diplomatic Protection Oversight | Travel Plan Management | Risk Mitigation & Adaptability | Route Coordination & Logistics Oversight | Security Protocol Enhancement | Team Training & Development | Firearms Training | First Aid Training.

Master Of Arts, Security Management, 3.9

Bachelor Of Arts, Criminal Justice