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Michael Higgins Email & Phone Number

Senior Director, Head of Product, Corporate Services: Product Strategy and Experience Design at UnitedHealth Group
Location: Detroit Metropolitan Area, United States, United States 8 work roles 4 schools
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Current company
UnitedHealth Group
Role
Senior Director, Head of Product, Corporate Services: Product Strategy and Experience Design
Location
Detroit Metropolitan Area, United States, United States
Company size
100135 employees

Who is Michael Higgins? Overview

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Michael Higgins is listed as Senior Director, Head of Product, Corporate Services: Product Strategy and Experience Design at UnitedHealth Group, a company with 100135 employees, based in Detroit Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Michael Higgins.

Michael Higgins previously worked as Senior Director, Head of Product - Corporate Services, Product Strategy, Design & User Experience at Unitedhealth Group and Senior Director, Product Owner, CSPO, Product Strategy & Customer (UX) Experience Owner at Unitedhealth Group. Michael Higgins holds Graphic Design, Graphic Design/Art History/Photography from Central Michigan University.

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UnitedHealth Group

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Profile bio

About Michael Higgins

Hello, i’m Michael.Product leader, designer, and user advocate driving user-centric digital transformations for nearly 20 years.Combining deep expertise in product leadership, user experience, and design, I offer a holistic approach to driving innovation and success within any organization. My background in leading digital transformations has shown me that the synergy of strategic product vision, empathetic understanding of users, and exceptional design is key to creating products that resonate and deliver lasting value. By integrating these disciplines, I am able to develop solutions that not only meet business objectives but also delight users, fostering loyalty and competitive advantage. This unique combination of skills positions me as the ideal leader to guide product teams toward achieving impactful results and advancing organizational goals.

Current workplace

Michael Higgins's current company

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UnitedHealth Group
Unitedhealth Group
Senior Director, Head of Product, Corporate Services: Product Strategy and Experience Design
Detroit, MI, US
Website
unitedhealthgroup.com
Employees
100135
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8 roles

Michael Higgins work experience

A career timeline built from the work history available for this profile.

Senior Director, Head Of Product, Corporate Services: Product Strategy And Experience Design

Unitedhealth Group

Detroit, MI, US

Senior Director, Head Of Product - Corporate Services, Product Strategy, Design & User Experience

Current
Unitedhealth Group

US

Oct 2024 - Present

Senior Director, Product Owner, Cspo, Product Strategy & Customer (Ux) Experience Owner

Unitedhealth Group

US

  • Responsible for overall strategy, vision, design, development, and execution of UHG's procurement platform
  • Led the creation of UHG's new custom procurement platform (supporting compliance, cost savings, and risk mitigation) from conception through delivery
  • Delivered enhancements in 2021 and 2022 that have resulted in a 40 point NPS increase
Feb 2020 - Oct 2024

Director, Experience Design & Strategy, Design & Engineering

Kpmg

Toronto, ON, CA

  • Delivered compelling and delightful user experiences for organizations across multiple industries and verticals
  • Collaborated with key stakeholders and team members to define and implement exceptional user experiences
  • Led design teams, large and small, to facilitate client's product visions through research, ideation, wireframing, sketching, prototyping, designing, and delivery of user experiences for a wide range of digital products
  • Worked closely with business analysts, business sponsors, project managers and IT teams to obtain and understand business problems, refine stories, and translate them into ideas and designs
Mar 2014 - Feb 2020

User Experience Lead

Cynergy Systems

Houston, TX, US

  • Worked closely with clients and key stakeholders to understand detailed requirements and design complete user experiences that meet their business vision and need
  • Explored User Experience (UX) design options through user-centric design methodologies, design thinking workshops, brainstorming sessions, visual prototyping, usability testing, and user shadowing
  • Created final designs, websites, and applications that turn ideas and mockups into optimal solutions for services and products
  • Worked closely with business analysts, business sponsors, project managers and IT teams to obtain and understand business problems, refine stories, and translate them into ideas and designs
Aug 2007 - Mar 2014

Senior Ui Designer

Channelnet

Dearborn, MI, US

May 2007 - Aug 2007

Lead Web Designer

Enlighten

St Louis, MO 63141, MO, US

Feb 2007 - May 2007

Web Site Designer/Developer/Flash Animator/Graphic Artist

Catalyst Design, Inc.

Scottsdale, AZ, US

Feb 2005 - Feb 2007
Team & coworkers

Colleagues at UnitedHealth Group

Other employees you can reach at unitedhealthgroup.com. View company contacts for 100135 employees →

KG Kimberly Gorham Kimberly Gorham Colleague at Unitedhealth GroupPhiladelphia, Pennsylvania, United States, United States View → RS Raghwendra Singh Raghwendra Singh Colleague at Unitedhealth GroupGurgaon, Haryana, India, India View → EL Emily Lerner-Fernandez Emily Lerner-Fernandez Colleague at Unitedhealth GroupSan Diego, California, United States, United States View → JP Julie Phillips Julie Phillips Colleague at Unitedhealth GroupAnoka, Minnesota, United States, United States View → DC Daniel C. Daniel C. Colleague at Unitedhealth GroupLas Vegas, Nevada, United States, United States View → AL Alexis L. Alexis L. Colleague at Unitedhealth GroupFort Lauderdale, Florida, United States, United States View → ST Senthamilselvi Thangavel Senthamilselvi Thangavel Colleague at Unitedhealth GroupGreater Hartford, United States View → AH Ajeet Hosalli Ajeet Hosalli Colleague at Unitedhealth GroupGreater Delhi Area, India View → FB Fabio Barbosa Fabio Barbosa Colleague at Unitedhealth GroupSalt Lake City, Utah, United States, United States View → VL Victoria Leisure-Williams Victoria Leisure-Williams Colleague at Unitedhealth GroupJonesboro-Paragould Area, United States View →
4 education records

Michael Higgins education

Graphic Design, Graphic Design/Art History/Photography

Central Michigan University

Optum Ai For Business Leaders, Artificial Intelligence

Carnegie Mellon University - Tepper School Of Business

Innovation Of Products And Services: Mit’S Approach To Design Thinking

Emeritus Institute Of Management

Art History

University Of Groningen
FAQ

Frequently asked questions about Michael Higgins

Quick answers generated from the profile data available on this page.

What company does Michael Higgins work for?

Michael Higgins works for UnitedHealth Group.

What is Michael Higgins's role at UnitedHealth Group?

Michael Higgins is listed as Senior Director, Head of Product, Corporate Services: Product Strategy and Experience Design at UnitedHealth Group.

Where is Michael Higgins based?

Michael Higgins is based in Detroit Metropolitan Area, United States, United States while working with UnitedHealth Group.

What companies has Michael Higgins worked for?

Michael Higgins has worked for Unitedhealth Group, Kpmg, Cynergy Systems, Channelnet, and Enlighten.

Who are Michael Higgins's colleagues at UnitedHealth Group?

Michael Higgins's colleagues at UnitedHealth Group include Kimberly Gorham, Raghwendra Singh, Emily Lerner-Fernandez, Julie Phillips, and Daniel C..

How can I contact Michael Higgins?

You can use AeroLeads to view verified contact signals for Michael Higgins at UnitedHealth Group, including work email, phone, and LinkedIn data when available.

What schools did Michael Higgins attend?

Michael Higgins holds Graphic Design, Graphic Design/Art History/Photography from Central Michigan University.

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