Michael Hires Email & Phone Number

United States

to prepare estimates as well as troubleshoot estimate interface such as Auto Integrate. To actively act as liaison between fleet and shop. to perform my job at a high level regarding customer service and coordinate repair of fleet vehicles.

• Perform routine maintenance on diesel engines, transmissions, A/C systems, and aftertreatment.• Accurately diagnose and document complex problems and execute appropriate repairs.• Conduct preventative maintenance services to ensure optimal operation.• Perform DOT inspections and Pre-Delivery Inspection services.• Assist management and cross-train in additional roles to help company and colleagues.

• Diagnosed and repaired fuel transmission, A/C, engine, steering systems, driveline service fluids, and exchange fluids.• Removed and replaced engine transmissions and fuel components when required.• Effectively communicated with service advisors, service managers, and customers to ensure satisfaction and safety.

• Serviced a variety of vehicle makes and models.• Performed oil changes, tire repair, replacement fuel injection services, tune-ups, alignments, and suspension related repairs.

• Accurately wrote up tickets and document required maintenance services.• Performed oil changes, tire mounting and dismounting, tire repairs, fuel injection services, headlight restoration, and air filter replacement.• Provided excellent customer service and communication to ensure satisfaction and repeat business.