Michael Hoffman Email & Phone Number

I am an individual who has done a bit of everything. From hands on work as a carpenter, to managing my own retail store, to selling cars, to supervising a team of account coordinators for a facilities management company.I specialize in sales, customer service, and training.I have been in management, customer service, and sales for the last 11 years.- Specialize in establishing as well as growing existing client relationships- Successfully implemented numerous process improvement initiatives across multiple accounts in the exterior services center- Excel at managing client KPI’s and identifying areas of opportunity for continuous improvement- Successfully rolled out several new accounts leading to additional business - Exceeded GM goal by 25% in FY18 on leveraged work opportunities, while accounting for 40% of departments overall leveraged work revenue- Helped develop training process for month end financial close for our leadership group- Improved On Site third party app reporting by 15% from FY17 to FY19

Listed skills include Customer Service, Merchandising, Retail, Management, and 19 others.