Michael Holden Email & Phone Number

Manhattan, New York, United States

Working on regulatory and cost-saving initiatives with stakeholders across the firm. My responsibilities include Scum Master, Global Stakeholder Management, JIRA, Confluence, and High-level strategic planning, to manage multiple projects, simultaneously.Involved with HCM (HR) to help manage hiring for the NYC office by reviewing resumes, selecting candidates, interviewing, and tracking their progression until day 1. Working closely with Senior VP’s and Managing Directors.Global point of contact for managing the pairing of mentors and mentees for the change management department to include 8 offices around the world.Second year mentor for the Goldman Sachs Veteran Network. Paired with 3+ transitioning military veterans who are looking for employment with Goldman Sachs. Meeting at least once a month, I help with resume editing, interview consulting and learn their goals and interests to help pair them in a role within GS where they can succeed.

Manhattan, New York, United States

-Increased operational efficiencies and turnaround time by 25% for daily processes of all staff members. -Trained and supervised the sales and front desk/receptionists’ employees on best practices for managing their daily tasks and big picture business management techniques.-Directly in charge of talent acquisition for multiple staff positions to create long-term success for the business.-Advised the business owner on interpersonal skills to help create a positive work environment and reduce employee turnover.

Etna, Ohio

-Oversaw 120+ frontline workers and four peer managers during 12-hour shifts for Amazon operations to ensure fast and on-time deliveries through three peaks and four prime weeks.-The lead manager responsible for ensuring logistical timelines were achieved for multiple promised delivery times at the highest volume fulfillment center in North America.-Chosen for multiple consulting teams and traveled to struggling buildings in the network to consult subordinates, peers, and senior leaders to achieve long-term, consistent process-changing success.-Experienced creating new standard of work leadership methods to present to senior leaders and influence to peers across all shifts.Projects & Cost Savings Initiatives-Installed new logic into fast-login keypads to emplace at pack stations after analyzing data from other network buildings, which vastly helped reduce time spent not operating. The annual building cost savings were estimated at $22k.-Initiated a multi-building cross-functional project working with Safety, Learning, Finance, Procurement, and Human Resources to assess and reduce waste for new hire safety vests ($3.20 per vest). Estimated $11k annual savings per fulfillment center (savings vary annually per building hiring need).-Commenced a project to reduce defects at employee workstations by adjusting its keypad logic to send defects to the problem-solving area. After a departmental control test of AFE1 (normal) to AFE2 (changed), there was a 12% decrease in DPMO over the one-month analysis.-Owned and piloted a project to increase trays per minute (TPM) for the departmental equipment and executed a solution that increased TPM from a median of 22 to 28. The project increased the overall building rates by 9% (355 to 393 average unit per hour increase) at a $0 capital investment cost.-Planned and led a project to improve building quality (DEA) and reduced defects from 2-3k products a day to as little as 300-400 daily (a 90% decrease in DPMO).

New Brunswick, New Jersey, United States

-Served in the work-study program to help answer inquiries for staff and prospective students. -Operated with first-year medical students to define the barriers that veterans face when acclimating into a civilian lifestyle.

Camp Lejeune

-Honorable Discharge with a Good Conduct Medal.-Afghanistan deployment, 2009-2010.-Senior leader responsible for teams of up to 8 Marines and placed directly in charge of multimillion-dollar equipment.-Organized, as a Squad Leader, diverse bilateral military operations with the Japanese Army and oversaw a team of 12 Marines to achieve multiple mission objectives under countless fast-paced deadlines.-Executed 80+ combat foot patrols as a point-man minesweeper machine gunner. Operated as a lead vehicle .50 Cal turret machine gunner for convoys in Afghanistan, route security patrol, and worked 21+ hours a day, daily, over a seven month period.

Ms, Project Management, 4.0

Relevant Classes: Agile (Scrum) and Risk Management

B.S, Supply Chain Management, 3.71

Activities and Societies: Work Study program at the Veterans Affairs House on campus -Magna cum laude -Relevant classes: Six Sigma.