Michael Horan Email & Phone Number

Seattle, Washington, Us

Lead on a team of five Corporate IT engineers chartered with the deployment and maintenance of a large, diverse portfolio of technology systems. Our team supports the internal business needs of Big Fish Games and those of our parent company, Aristocrat.Corporate IT domains and services includes:• Authentication and resource allocation for 800 users in multiple sites using Active Directory 2008 R2, OKTA and Azure AD Connect.• 300 Windows 2008 and 2012 R2 servers, 25 Linux servers and virtual appliances running dozens of applications.• Messaging and collaboration platforms including Exchange Online (1200 mailboxes), SharePoint 2013, Slack, BOX and Cisco UC.• Finance application hosting, maintenance and SOX / PCI compliance reporting for Royalty Payment systems and JDE platforms.• 2.5 PB of combined Block and File Storage on EMC VPLEX and NetApp.• VMware 6.0 running on Cisco UCS.• Data backup and recovery.• Escalation resource for Helpdesk and Network Operations teams.Planned and executed numerous technology projects in a fast-paced setting:• Deployed Exchange 2013 in Hybrid Mode and migrated all mailboxes to Exchange Online.• Spearheaded Information Security improvements for email systems including Cisco CES.• Delivered transition and integration items for new parent company including Workday, Exchange Online Organization Sharing, and collaboration spaces using BOX and custom mailboxes.• Migrated on premise SharePoint infrastructure from an aging two node 2010 Farm to a highly available, high performance, distributed architecture running SharePoint 2013.• Established a Confluence WIKI “University” for quickly onboarding new team members.• Automated creation of new resource rooms and Crestron A/V platforms as part of company headquarters move.

Seattle, Washington, Us

Senior Engineer on a team of five, primary Helpdesk liaison.• Completed over 50 departmental projects ranging from discrete refinements for new user account scripts to major office moves. • Closed over 2500 break / fix tickets and set new standards for customer service and high-quality communication.• Made repeatable build processes, documentation and automation standard practices.• Mentored colleagues as they undertook high-visibility projects such as Tableau and GIT. • Created novel communication events for projects including town hall meetings, departmental training and targeted messaging which increased user awareness, adoption and overall project success.

Seattle, Washington, Us

Enterprise Administrator for Active Directory and Microsoft Exchange 2007 (500 mailboxes). Successfully deployed numerous solutions to address email-related security, archiving, capacity planning and alert response needs.• Installed and Maintained 125 physical and virtual Windows 2003 servers in a highly regulated, CFR 21 Part 11 validation setting. • Completed urgently needed upgrade from a single physical Exchange 2000 host to a virtualized, scalable and robust Exchange 2007 Organization. • Deployed Symantec Discovery Accelerator for legal e-discovery and coordinated delivery of collected data to internal and external counsel.• Retained by Bristol-Myers Squibb to lead cross-forest Microsoft Exchange migration and numerous other projects during transition and integration.• Increased interdepartmental rapport by establishing notification systems for server maintenance and other processes that affected operations.

Bachelor’S Degree, Computer Systems / Security Emphasis

Humanities, Music