Secured five new accounts to increase company sales by 15% in first year with companyNegotiated contracts, closed agreements, and supported sales team in new product launchesCollaborate with accountholders and representatives to resolve issues and maintain satisfaction of over 150+ customersConnect with existing customers and prospects to discuss business needs and recommend optimal solutionsMonitor customer buying trends, market conditions and competitor actions to adjust… Show more Secured five new accounts to increase company sales by 15% in first year with companyNegotiated contracts, closed agreements, and supported sales team in new product launchesCollaborate with accountholders and representatives to resolve issues and maintain satisfaction of over 150+ customersConnect with existing customers and prospects to discuss business needs and recommend optimal solutionsMonitor customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals Show less

Served as business development lead for commercial laundry startup company in West VirginiaEstablished keystone accounts throughout West Virginia, Maryland, and Pennsylvania to include largest corporate account, which generated $300,000 in annual revenueSecured eight new clients during tenure with companyIdentified key entry points to enhance market penetration and effectively analyzed data to enhance customer satisfaction and increase sales by 30%

Served as primary sales vendor for leading coal producer in eastern United States, successfully helping them to lower costs, increase profits, and introduce new product lines at competitive pricesCultivated and maintained key business relationships, resulting in increase of sales by 50% in first full year with companyEarned recognition as Top Performer for regional branch in both 2011 and 2014 by generating sales that exceeded $3,000,000 and $3,500,000 respectivelyConducted… Show more Served as primary sales vendor for leading coal producer in eastern United States, successfully helping them to lower costs, increase profits, and introduce new product lines at competitive pricesCultivated and maintained key business relationships, resulting in increase of sales by 50% in first full year with companyEarned recognition as Top Performer for regional branch in both 2011 and 2014 by generating sales that exceeded $3,000,000 and $3,500,000 respectivelyConducted trainings for customers on features and benefits of products in order to improve product-related sales and customer satisfactionDeveloped relationships and partner with customers in order to continue to raise company profits and lower customer cost of operationMaintained knowledge of products and industry trends Show less

Generated new and repeat sales by providing product and technical information in a timely mannerDetermined customer requirements and expectations in order to recommend specific products and solutionsRecommended alternate products based on cost, availability or specificationsPresented price, credit and terms in accordance with standard procedures and customers’ profitability profilesAccurately processed customer transactions such as orders, quotes or returnsProvided accurate… Show more Generated new and repeat sales by providing product and technical information in a timely mannerDetermined customer requirements and expectations in order to recommend specific products and solutionsRecommended alternate products based on cost, availability or specificationsPresented price, credit and terms in accordance with standard procedures and customers’ profitability profilesAccurately processed customer transactions such as orders, quotes or returnsProvided accurate information regarding availability of in-stock itemsObtained accurate information from vendors relating to shipment dates and expected date of deliveryProactively recommend items needed by customers to increase customer satisfaction and improve transaction profitabilityIncreased sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale itemsContacted customers following sales to ensure ongoing customer satisfaction and resolve any complaintRemained current on consumer preferences, changes in local codes and product developments by attending sales meetings, vendor training and trade shows, or reading trade journalsSetup and maintained customer filesIdentified trends in customer satisfaction or dissatisfactionPerformed other duties as assigned Show less

Region’s top salesperson of Michelin Tires for SearsResponsible for presenting and selling products such as tires, brakes, shocks and struts, and maintenance services