Michael Hurd Email & Phone Number

Work with newly acquired and legacy agency partners to gather and document information about their current IT infrastructure for the purpose of integrating them with corporate IT services in order to reduce their expenses and standardize their capabilities. Liase with the agency contacts and corporate engineers to match the agencies' needs with service.

Cadillac, MI

I manage a Windows Server-based network supporting 100 users, including remote users, across 5 integrated offices. I leverage technology for operations support, working with hardware and software vendors to provide tools to improve processes and our client experience. I automate processes to give analysts more time to work directly with clients.COST.

Cadillac, MI

RELOCATION: I ran ethernet and wired our new building for computer systems and connections for 50 employees over a weekend, maintaining business with minimal user interruption. TELECOMMUNICATIONS: I implemented our new phone system with more capabilities, automated systems, direct lines, and after-hours / on-call contingencies.

Lansing, Michigan

I supported the Department of Transportation databases used to catalog and prioritize infrastructure condition and identify maintenance or expansion requirements. ORGANIZATION: I minimized duplication and intersected systems by auditing and standardizing database naming conventions to better identify existing tables and columns. METHOD DEVELOPMENT: I.

Cadillac, MI

I maintained web applications, managing databases and supporting project management software systems and controls. INTEGRATION: I provided project managers access to up-to-date performance metrics and targeted, real-time project performance data with integration of project databases and web applications. DISASTER RECOVERY: I enabled the maintenance of an.