Michael Hurm Email & Phone Number

Orlando, Florida Area

Supporting Tolls Engineering and Operations for the Florida Turnpike Enterprise.

Greater Atlanta Area

Responsible for business planning, delivery of services and solutions, forecasting, budgeting, and contract management of the Florida Turnpike Enterprise Toll System Replacement Program. ACS is a subcontractor to Raytheon Inc. ACS is responsible for providing lane based toll collection services, hardware design, procurement and delivery. These.

Greater Atlanta Area

Responsible for business planning, delivery of infrastructure services and solutions to Transportation, Healthcare, and Education, RFP support, cost reductions, forecasting, budgeting, internal ACS client satisfaction and overall leadership for the Group. Infrastructure Services consists of the following Service Areas: Solution Architecture, IT.

• Responsible for business development, engagement management, delivery of professional services and solutions, proposal and contract management, forecasting, budgeting, profit & loss, and customer satisfaction. The.
• Established methodology and tools for pricing and forecasting Professional Services engagements
• Created a Realization and Utilization model for Professional Services
• Instructed the Business Analysts on Quality Assurance
• Maintained a utilization rate 90%

Greater Atlanta Area

• Responsible for business development, delivery of consulting services and solutions, proposal and engagement management, forecasting, budgeting, client satisfaction and overall leadership for the District. The.
• Aligned Sales and Delivery to improve teamwork and close rate
• Right-sized the team and hired more Principal and Senior Consultants
• Grew quarterly revenue by 360%
• Improved utilization rate from 20% to 65%

Greater Atlanta Area

• Responsible for all Information Technology activities for a billion-dollar manufacturing and distribution company. Specific responsibilities included forecasting, budgeting, contract negotiations, and strategy.
• Global Implementation of the JD Edwards Enterprise system running on multiple AS400 platforms
• Provided additional, value-added services consisting of Supply Chain Management, Y2K Remediation, and Project Management
• Achieved a Customer Satisfaction Index of 6.0 out of a possible 7.0
• Attended Leaders Inner Circle for 1997’s Account Performance

Bachelor Of Arts (B.A.), Computing Math

Activities and Societies: Phi Delta Theta Fraternity, Member of Basketball Team, Resident Assistant, Student Entertainment Board.

Bachelor Of Arts, Computing Math

Activities and Societies: Class President, Member of Basketball Team, Member of Who's Who in Colleges and Universities, Resident.