Michael Hyde Email & Phone Number

Brisbane, Australia

• Diligently oversee all aspects of project lifecycle, from initial feasibility assessments to comprehensive post-concert reports, ensuring seamless execution and valuable insights for future projects.• Champion data-driven decision-making to enhance targeted marketing campaigns, leveraging strategic analysis and optimisation to maximise return on investment and drive business success.• Develop and deliver comprehensive sales budgets as an integral component of the overall company… Show more • Diligently oversee all aspects of project lifecycle, from initial feasibility assessments to comprehensive post-concert reports, ensuring seamless execution and valuable insights for future projects.• Champion data-driven decision-making to enhance targeted marketing campaigns, leveraging strategic analysis and optimisation to maximise return on investment and drive business success.• Develop and deliver comprehensive sales budgets as an integral component of the overall company budgeting process.• Develop and maintain precise forecasting models to bolster strategic decision-making and facilitate effective long-term planning.• Formulate and implement audience growth strategies to expand reach and engagement, driving sustained business growth.• Maintain relationships with key external stakeholders at Brisbane venues, ensuring collaborative partnerships, high levels of customer service and seamless event execution.• Manage and coordinated high-volume subscription periods each year, ensuring seamless operations and exceptional customer experiences.• Plan and implement Subscription Pricing, Dynamic Pricing, Yield Management, and Concert Packaging initiatives to optimise revenue generation and enhance customer value propositions.• Continuously improve the sales pathway on the QSO website utilising TNEW, ensuring an optimised user experience and maximising sale conversion. Show less

Brisbane, Australia

• Generating reports, conducting segmentation, and analysing data to provide insights that support marketing campaign planning, execution, and business growth.• Implementing industry best practices to ensure the highest standards of data analysis, segmentation, interpretation, and marketing automation.• Assisting in the creation, development, and delivery of sales budgets by providing data-driven recommendations.• Developing and executing audience growth strategies based on data… Show more • Generating reports, conducting segmentation, and analysing data to provide insights that support marketing campaign planning, execution, and business growth.• Implementing industry best practices to ensure the highest standards of data analysis, segmentation, interpretation, and marketing automation.• Assisting in the creation, development, and delivery of sales budgets by providing data-driven recommendations.• Developing and executing audience growth strategies based on data analysis and market insights.• Leading staff training initiatives to enhance proficiency in utilising Tessitura, the ticketing and CRM system, and advocating for its effectiveness across the organisation.• Applying data analysis techniques to optimise Pricing and Yield Management.• Fostering a culture of continuous improvement within the Box Office Team and Outbound Sales Team. Encouraging innovation, collaboration, and ongoing learning to drive excellence. • Providing robust training to new staff members to ensure consistently high levels of customer service. Show less

Sydney

• Support Data Driven decision making as part of the SOH marketing team • Utilising forecasting, segmentation and reporting to guide marketing campaigns and optimise ROI.• Conducting segmentation for eDM and social media campaigns to strategically target audiences and boost sales.• Revolutionised reporting for tours at the house saving the team hours each day.• Supported partnership benefits by collaborating in ideation sessions, generating creative solutions aligned with… Show more • Support Data Driven decision making as part of the SOH marketing team • Utilising forecasting, segmentation and reporting to guide marketing campaigns and optimise ROI.• Conducting segmentation for eDM and social media campaigns to strategically target audiences and boost sales.• Revolutionised reporting for tours at the house saving the team hours each day.• Supported partnership benefits by collaborating in ideation sessions, generating creative solutions aligned with mutual objectives, and delivering value to partners.• Providing reporting, campaign planning, and sales tracking for festivals, events, and performances to assess effectiveness and inform future strategies.• Conducting research on sales patterns to identify trends and opportunities.• Facilitating the weekly digital marketing planning meeting to maximise the use of digital marketing channels. Optimising campaign performance while prioritising based on sales budgets.• Playing a significant role in the Digital Transformation project that successfully delivered Adobe Creative Cloud, enhancing marketing capabilities and efficiency.• Contributed to and helped implement a major rebranding project to refresh and modernise the organisation's brand identity and messaging. Show less

Sydney, New South Wales, Australia

• Set up and operated audio, lighting, and video equipment for seminars and performances, ensuring optimal sound and visuals.• Provided technical support, troubleshooting equipment issues, and ensuring smooth events.• Managed and problem solved technical issues with museum exhibits.• Collaborated with directors, managers, and production teams to execute artistic visions and enhance overall customer experience.

Ultimo, New South Wales, Australia

• Provide assistance via phone and in person to current and perspective students.• Learn the various locations of information about courses and student services.• Maintain the highest standards of customer service.• Provide leadership and training as an experienced member of the team.

Sydney, New South Wales, Australia

• Accounts Payable and Receivable: Processing invoices, verifying expenses, and managing payments to suppliers. Also, invoicing clients, tracking receivables, and ensuring timely collection.• Assisting in client invoicing processes, preparing budget reports, and supporting forecasting activities to ensure accurate financial planning and management.• Assisting in tax compliance activities, including gathering data for tax returns, calculating tax liabilities, and ensuring adherence to… Show more • Accounts Payable and Receivable: Processing invoices, verifying expenses, and managing payments to suppliers. Also, invoicing clients, tracking receivables, and ensuring timely collection.• Assisting in client invoicing processes, preparing budget reports, and supporting forecasting activities to ensure accurate financial planning and management.• Assisting in tax compliance activities, including gathering data for tax returns, calculating tax liabilities, and ensuring adherence to tax laws and regulations.• Supporting general ledger maintenance by recording transactions, preparing journal entries, and reconciling accounts to ensure accuracy and compliance with accounting standards. Show less

Sydney, New South Wales, Australia

• Monthly reporting for Nupol• Assisting with import/export documentation and shipping paperwork for transactions involving New Zealand and China, ensuring accuracy and compliance with regulations.• Providing support in auditing car leases and calculating fringe benefits associated• Assisting with stock control activities for Nupol, including monitoring stock levels, reconciling inventory records, and assisting with stock counts as required• Supporting ledger accounting… Show more • Monthly reporting for Nupol• Assisting with import/export documentation and shipping paperwork for transactions involving New Zealand and China, ensuring accuracy and compliance with regulations.• Providing support in auditing car leases and calculating fringe benefits associated• Assisting with stock control activities for Nupol, including monitoring stock levels, reconciling inventory records, and assisting with stock counts as required• Supporting ledger accounting processes by assisting with journal entries, reconciliations, and other general ledger activities. Assisting in the preparation of balance sheet schedules and other supporting documentation.• Providing assistance in preparing Business Activity Statements (BAS) by gathering relevant data, assisting with calculations, and ensuring timely and accurate submission in compliance with tax regulations. Show less

Bachelor Of Commerce (Bcom), Business, Management, Marketing, And Related Support Services, 2.1

Activities and Societies: Volleyball Club

High School