As a Senior Managing Director at SVB Private, and at Boston Private prior the SVB Acquisition, I oversee operations of the private banking and lending business, serving high-net-worth clients in the innovation economy as well as a portfolio of commercial clients. I am also responsible for managing core banking platforms and loan origination systems that are fully integrated with digital, payment and CRM platforms. With over 20 years of experience in operations, I have a proven ability to manage complex processes, comply with regulatory requirements, and implement software solutions that enhance efficiency and customer satisfaction.I am passionate about organizational development and process improvement, and I have successfully led multiple teams across different markets and regions. I hold a Certified Mortgage Banker (CMB) credential and a Master of Liberal Arts in Management from Harvard University. My goal is to leverage my expertise and leadership skills to deliver exceptional value and service to our clients and partners.