Michael J. Choate Email & Phone Number

Portland, Or, Us

Portland, Or, Us

Portland, Oregon Metropolitan Area

Portland, Or

Customer-facing account management role focused on uncovering the needs and pain points of key enterprise customers to offer solutions that improve the customer experience, streamline current processes, and drive bottom-line revenue performance. Negotiates, implements, and manages multimillion dollar annual contracts with Fortune 500 companies such as Columbia Sportswear and Consumer Cellular as an inbound, outbound, and international USPS shipping SMEAnalyzes sales, profitability, and performance trends and metrics to create effective e-commerce sales strategiesIntroduced and piloted a new e-commerce returns program to create an additional revenue source, leading to $20 million in new revenue per annum from managed accountsOperates as a Consultant for 3PLS, e-commerce software, startups, package optimization, and freight cost reductionSuccessfully achieved 168% of goal in 2021, ranking among Top 1% of USPS Sales ExecutivesRecognized as 2017 Rookie of the Year for Sales Executives

Portland, Or

Internet postage service provider and trusted partner of the US Postal Service, supporting small-to-large businesses nationwide. Orchestrated business strategy across multi-state territory to ensure competitive advantage of Endicia USPS softwarePrepared and administered budget; forecasted expenditures and analyzed variances to minimize account-related costsAligned SOWs with operating capacities, in addition to developing and maintaining quarterly work plans for account growthTeamed with Operations Specialist and USPS Sales to optimize logistics, ensuring timely pickups and account satisfactionDirected OMNI-channel account to ensure all distribution centers, stores, and warehouses printed Endicia software labelsLed accounts in navigating postal channel networks; built relationships with international postal-qualified wholesalers, leading to significant new business acquisition and growthInstituted best practice solutions for all peer groups and USPS postal teams, driving performance and account acquisitionDistributed information relating to customs regulations, laws, and procedures to customers in a timely mannerSpearheaded Scan Based Return Software, increasing productivity and driving business growth

Winston-Salem, Nc

Second-largest tobacco company in the US offering a range of products designed to meet consumer preferences and demand. Managed over 120 chains and independent accounts while overseeing three multi-state territoriesDeveloped and executed sales initiatives, events, and business solutions to produce qualified leads and grow salesLed Consumer Engagement Events to interact with and introduce customers to new productsPresented to various Divisional and Regional teams on selling and case studiesSelected to participate in a Regional Leadership Project; trained new Territory Managers in all aspects of critical selling while strengthening and enhancing business cultureRecognized as Top Division Salesperson for growing market share in all three territories by 4%+ each (2012)