Michael D. Email & Phone Number

Irving, Tx, Us

Dallas, Texas, United States

-Oversees day to day operations of club while providing exceptional member service.-Provides active engagement with members, guests, and employees to monitor club environment and activities.-Coordinates with facility management, property management, and vendor services to ensure club maintenance and improvements occur regularly.-Manages the hiring and training processes for the club operations' 13 staff positions.-Works collaboratively with Personal Training and Membership Sales departments to executecorporate directives to meet club goals.

Cedar Park, Texas, United States

-Established leads through external marketing efforts by connecting with local businesses inCedar Park, Austin, and surrounding areas.-Generated revenue for fitness club via membership sales by managing incoming phone calls,walk-ins, and other club inquiries.-Effectively communicated with leads and followed up to convert leads and meet monthly salesgoals.

Pflugerville, Texas, United States

-Managed the front office of the dental practice and assisted in hiring and training staff members, establishing workflow processes, and generating new patients.-Coordinated with third-party vendors, including multiple labs that processed dental materials,practice management consultants, and dental sales professionals.-Converted practice management software and regularly audited systems to recommendenhancements to better meet business goals.-Energized new patient growth by supporting sales, marketing, and promotional programs,including assisting in the management of print ads, digital ads, and membership programs.-Lead process to eliminate paper forms and digitized new patient intake, treatment plans, andsigned documents.-Scheduled treatment procedures and hygiene appointments for 10+ patients daily andapproximately 2 new patients daily to meet daily production goals.-Boosted customer experiences by delivering superior customer service and formulating positiverelationships with patients, ultimately increasing the return rate of patients.

Morgantown, West Virginia, United States

Perform health-specific fitness assessmentsDevelop individualized exercise programs for both healthy and clinical populationsProvide exercise equipment orientation and introductory tour of facility to prospective clientsMaintain facility cleanliness and organization of exercise equipment

Monitor and record vitals of clientsDemonstrate exercises and assist clients with their programMaintain cleanliness and general upkeep of exercise equipment

Assist children and young adults with exerciseProvide sport-specific exercise programs for young athletesAssist and coach exercise programs for collegiate athletes

Develop beginner level exercise program for clientsAssist physical therapy clients with their exercise prescription

Psychology

Clinical Exercise Physiology

Bachelor Of Science (B.S.), Exercise Physiology

Activities and Societies: Member of National Society of Collegiate Scholars, Golden Key International Honour Society, Sigma Alpha Lambda.

Pre-Occupational Therapy Studies