Michael J. Greene Email and Phone Number
Michael J. Greene work email
- Valid
Michael J. Greene personal email
- Valid
Michael J. Greene phone numbers
BUSINESS OPERATIONS MANAGEMENTIn past and current roles, I’ve proven to be an effective leader with the ability to manage teams and projects in a highly professional, organized, focused, and respectful manner. I’ve formed solid partnerships with coworkers, clients, and vendors alike and provided a motivating hand to coworkers through coaching, training, team-building activities, and open lines of communication.With a strong entrepreneurial spirit, I’ve developed a distinct ability to recognize operational weaknesses and inefficiencies and to methodically construct and implement creative and pragmatic solutions with a clear understanding of the big picture. This ability to connect the dots across the organization and to think several steps ahead allows me to mitigate unfavorable outcomes and discover new opportunities.I’ve honed these skills over 10+ years while working in executive-level, management-level, and consultative roles in business operations, sales, customer service, and project management. With this experience and expertise, I am able to find success in the positions I hold and achieve significant progress for the organization and my colleagues within it. I welcome new challenges in different industries and roles, as I believe that my skill set and experience can be applied broadly.KEY ACCOMPLISHMENTS• Successfully managed as many as 50+ people (on-site, remote, and work from home staff)• Implemented operational efficiencies which led to a 48% decrease in departmental costs• Led sales and marketing teams resulting in yearly revenue increases by as much as 19%• Increased sales closing performance by as much as 22%— Be in touch if you'd like to work together —
-
Managing DirectorCommon Place Projects, Llc 2017 - PresentGreater Chicago AreaBuilding unique experiences.Common Place Projects activates the shared spaces and common places where we all gather in work, leisure, and life with playful, meaningful, and community-focused projects. We specialize in bringing people together through engaging temporary and permanent placemaking, interactive shared experiences, and imaginative programming.We turn spaces into places.• Lead business strategy for a startup, which includes defining short, medium, and long term goals and setting benchmarks• Built a multi-pronged business development plan to reach prospective clients across email, phone, and other channels• Manage day-to-day operations (lead qualification, client contracting/negotiation, social media streamlining and growth, etc.)• Implement systems to strengthen organizational efficiency and effectiveness (CRM, accounting, email marketing, etc.) -
Managing DirectorMk Surface 2017 - PresentMK Surface creates commercial illustrations and surface designs —with an ever-expanding collection of modern and fun hand-painted and digitally-created designs for home, fashion, paper, and more. -
Operations ManagerConnectedhealth, Llc 2014 - 2016Greater Chicago Area• Managed customer support team responsible for supporting 40+ online marketplaces (and 30,000+ customers)• Instituted structural, staffing, process, and technology efficiencies to increase customer satisfaction and decrease costs by 48%• Implemented click-to-chat support (which grew to become 18% of all customer interactions after the first year)• Decreased inbound call handle times by 26% and call wait times by 31%• Collaborated with client relations team to launch new client marketplaces and customer engagement team to coordinate email marketing efforts with call center staffing• Worked closely with business development team during the RFP/sales process and product development team on website updates and enhancements -
Business Operations, Sales, And Project Management ConsultantIndependent Consultancy 2013 - 2016Greater Chicago Area• Developed launch strategy and provided business planning and development for a design studio• Developed customized training program and reporting system for call center activity• Established a more effective and efficient sales floor hierarchy within the call center environment• Created comprehensive plan for marketing effort via phone, email, and web for a publisher• Audited call center operation for a health insurance firm and managed RFI process for potential call center vendor change
-
Call Center ManagerQcss, Inc. 2012 - 2013Deer Park, Il• Trained, coached, motivated, and monitored entire sales and supervisory staff (50+ people) of multi-million dollar firm• Set metrics, employed statistical analysis, and created detailed daily reports for sales staff activity• Increased decision maker contact rate by 12% and sales closing performance by 22%• Standardized calling procedures, streamlined the selling process, and developed comprehensive call guide materials• Managed client relationships and collaborated on the creation of an employee handbook -
FounderWorldpennyjar, Inc. 2011 - 2012Chicago, Il• Directed company with philanthropic mission aimed at disaster relief, health, education, and environment• Conceived solution to allow people to electronically round up the price of purchases to the nearest dollar in order to contribute• Developed concept, created business plan, raised awareness and capital, and secured international press attention• Embarked on execution of primary business development strategy and creation of WorldPennyJar infrastructure -
Director Of OperationsGreene Training International, Ltd. 2006 - 2010Lake Forest, Il• Recruited, trained, and managed entire inside and outside (remote) sales force (20-25 people)• Expanded size of marketing database by 600% and increased revenue year over year by an average of 19%• Boosted decision maker contact rate by 9% and sales closing performance by 21%• Established and managed vendor relationships and implemented company-wide CRM software solution• Created employee handbook outlining company-wide procedures, guidelines, expectations, etc.• Managed site selection process for opening of satellite office and collaborated on new product development -
Operations ManagerGreene Training International, Ltd. 2004 - 2005Lake Forest, Il• Managed quality control, order processing, and shipping/returns departments• Supervised inside sales department (coached, motivated, and monitored)• Created detailed daily reports to accurately measure sales staff activity• Developed and refined call guides and support materials for sales team• Managed customer service and accounts payable/receivable departments
Michael J. Greene Skills
Michael J. Greene Education Details
-
Double Major In Psychology & Economics -
Lake Forest High School
Frequently Asked Questions about Michael J. Greene
What company does Michael J. Greene work for?
Michael J. Greene works for Common Place Projects, Llc
What is Michael J. Greene's role at the current company?
Michael J. Greene's current role is Managing Director at Common Place Projects, LLC.
What is Michael J. Greene's email address?
Michael J. Greene's email address is mi****@****ail.com
What is Michael J. Greene's direct phone number?
Michael J. Greene's direct phone number is +131258*****
What schools did Michael J. Greene attend?
Michael J. Greene attended Lake Forest College, Lake Forest High School.
What skills is Michael J. Greene known for?
Michael J. Greene has skills like Entrepreneurship, Crm, Business Development, Social Media, Business Planning, Customer Service, Sales, Strategic Planning, Social Media Marketing, Editing, Problem Solving, Product Development.
Not the Michael J. Greene you were looking for?
-
-
Michael J. Greene
🚀 Sales Leader In Healthcare & Biopharma | Driving Growth And Market Access Across Key Regions| Result Driven 13X Summit Club (President'S Club) Winner 🚀New York City Metropolitan Area -
1hightowerlaw.net
-
1global.t-bird.edu
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial