BUSINESS OPERATIONS MANAGEMENTIn past and current roles, I’ve proven to be an effective leader with the ability to manage teams and projects in a highly professional, organized, focused, and respectful manner. I’ve formed solid partnerships with coworkers, clients, and vendors alike and provided a motivating hand to coworkers through coaching, training, team-building activities, and open lines of communication.With a strong entrepreneurial spirit, I’ve developed a distinct ability to recognize operational weaknesses and inefficiencies and to methodically construct and implement creative and pragmatic solutions with a clear understanding of the big picture. This ability to connect the dots across the organization and to think several steps ahead allows me to mitigate unfavorable outcomes and discover new opportunities.I’ve honed these skills over 10+ years while working in executive-level, management-level, and consultative roles in business operations, sales, customer service, and project management. With this experience and expertise, I am able to find success in the positions I hold and achieve significant progress for the organization and my colleagues within it. I welcome new challenges in different industries and roles, as I believe that my skill set and experience can be applied broadly.KEY ACCOMPLISHMENTS• Successfully managed as many as 50+ people (on-site, remote, and work from home staff)• Implemented operational efficiencies which led to a 48% decrease in departmental costs• Led sales and marketing teams resulting in yearly revenue increases by as much as 19%• Increased sales closing performance by as much as 22%— Be in touch if you'd like to work together —
Listed skills include Entrepreneurship, Crm, Business Development, Social Media, and 36 others.
