Michael Jacobs Email & Phone Number

Seico are an affinity based, white labelled provider of insurance and mortgage services.We are a top ten mortgage broker providing white labelled online mortgage fulfilment for a wide variety of partners including the top aggregators in the country. We also provide mortgages for customers of national House Builders, Property Web Sites, Estate and Letting Agents, Financial Web Sites and Property Management Companies on a white label or co-branded basis.We have a very successful specialised scheme insurance business that provides volume based, added value service policies to partner companies on behalf of their customers. We provide a top 10 utility company with a policy that benefits over 400,000 of their customers as an example.We are specialists in designing and underwriting schemes that add value to services provided to a volume customer base at a fraction of the cost available on the open market.• Appointed to strategic and operational leadership to launch new sites, new products & initiate partnerships• Focused on development of key commercial relationships and contracts, supporting long-term expansion• Definition & execution of a commercial strategy for the business, underpinning profitable business growth• Leadership, management and control of web and online operations teams, both internal and outsourced• Development and management of corporate branding & white-labelling, including working with 3rd parties• Supplier and vendor management, driving efficiency savings and measuring service performance & KPIs• Worked closely major strategic partners including Go Compare, Uswitch, Quotezone & Utility Warehouse • Led development of a web and online strategy for the business, boosting online profile and e-commerce• Spearheaded an overall review of all operations, including IT, technical and operational support functions• Delivered integration of the insurance department via merger, including IT systems, business and culture

Kelso Place Asset Management acquired three highly complementary managed network service businesses – Solution 1, Viatel & C I Net – and consolidated them into MDNX. The role was to consolidate the three businesses into one, put management in place, deliver significant overhead and cost of sale savings to budget and deadline, integrate processes and systems and manage the physical coming together of the businesses into one central office.Tripled EBITDA from £4.4m to £12.9m in six months. • Responsible programme management, leading business change, IT transition & post-acquisition integration • Appointed following the acquisition of three highly complementary managed network service business units• Focused on the consolidation of Solution 1, Viatel UK and C I Net into a single business offering (MDNX)• Delivered systems and process integration, effectively driving significant overhead & cost-of-sale savings• Supplier and vendor management, driving efficiency savings and measuring service performance & KPIs• Programme-led the post-acquisition integration & migration of three former businesses into a single office• Successfully integrated three businesses into a fully-refurbished 27,000 sq. ft. office, underpinning growth• Vacated and surrendered properties in Surrey, Reading, Oxford & Northampton, following the integration • Led network consolidation process, managing integration of legacy networks to deliver major cost savings• Re-negotiated carrier contracts, using economies-of-scale to pool contracts across the entire MDNX group• Delivered a reduction of workforce by 25% through post-integration efficiencies, boosting overall profitability• Dramatically achieved £1m+ per month reduction in overhead, delivered under stringent TUPE regulations • Successfully tripled EBITDA from £4.4m to over £12.9m+ within a period of just six months post-acquisition

The best ideas are simple and, in this case, automation is the key. Offering:Black Box - a diagnostic tool kit that greatly increases the efficiency of your IT helpdesk operation by vastly reducing technician's touch time.AndVRTS - a system that ensures you only hire technicians that are technically (and practically) proficient for the job and don't waste time interviewing those that are not.Please look at the presentatins at: www.cs-consulting.co.uk

Responsible for delivering the migration of the whole operation from paper based medical records to electronic, digitised form and the management of that information thereafter. It is a highly complex change management project requiring the engagement of people at every level in every department of the PCT, executives, administrators, clinicians, IT and ICT alike. • Responsible for build & delivery of system to migrate legacy paper-based medical records to digitised form• Appointed to lead the project from start to finish, including strategy, scoping, delivery and problem-solving• Focused on delivery of a complex IT change management programme, working with users & stakeholders• Full budgetary and operational management responsibility, encompassing 40+ separate ICT service offers• Engaged with stakeholders across the entire PCT, including executives, administrators, clinicians and IT• Successfully delivered a successful pilot, leading to negotiation of funding and contract for wider roll-out • Led consolidation and integration of 40+ separate services (all with different systems) into a single system

Provide strategy, commercial, operational and technical management on every aspect of building and launching www.mypcguru.com, their home computer support service.• Responsible for launching and delivering Domestic & General’s home computer support and fix service• Provision of strategic direction, commercial planning, operational management & technical management• Set-up business and operational systems from scratch, supporting the start-up of a new support business • Introduced efficient operational processes, achieving lowest ‘technician to consumer’ ration in the sector • Championed adoption of ground-breaking automation to the service, further enhancing profitability levels• Achieved strategic partnerships with SKY and SKY broadband’s 2m+ customers, underpinning expansion• Successfully grew the division from zero to £20m+ annual turnover within a three year period since launch

Identified the opportunity in the market for The National Breakdown Service For Computers - satisfying the demand from consumers and small businesses for an inexpensive, national computer help desk brand.Positioned the service to be sold by PC Retailers, manufacturers and other service provider partners.• Responsible for P&L management of a ‘national breakdown service’ for computers in the consumer sector • Focused on positing the Universal Support service to be sold by PC retailers, OEMs and service providers• Definition of strategies for the business, including branding, design, positioning and market segmentation• Managed the partnership with Domestic & General to bring the service from start-up through to profitability• Definition and development of the business plan for growth, securing required funding for business start-up• Negotiated & managed partnerships with OEM companies & major UK retailers including Tesco and Comet• Oversaw development of ConnectedCare technology, using both open source and proprietary applications

Responsible for P&L management of a software and content publisher within the e-learning market sector Appointed as Interim MD to provide commercial experience to a fledgling business within a new market • Responsible for P&L management of a software and content publisher within the e-learning market sector• Appointed as Interim MD to provide commercial experience to a fledgling business within a new market• Focused on introduction of management, budgeting & reporting systems, preparing for trade sale process• Developed commercial relationships with major strategic partners, including Granada Learning and LEAs• Oversaw technology development and introduction of new technology products into an emerging market

Independent magazine, directory and online publishing company.• Appointed to P&L leadership role within a leading independent magazine, directory and online publisher• Focused on setting and managing commercial strategic goals, negotiating contracts & maintaining clients• Full profit & loss responsibility for £10m turnover, including developing new markets & launching new titles• Negotiated an exclusive contract with The Football Association for rights to F.C. Magazine, aimed at clubs• Successfully managed the profitable business through to the trade sale of publications and successful exit

Ba Degree, Law

Ba, Law

Bachelor Of Arts (B.A.), Law