It Support Analyst Lvl 2
Current
Jan 2024 - Present
AeroLeads people directory · profile
Michael Jacques Email & Phone Number
IT Support Analyst Lvl 2
at
MDRC
1 work email found
@hemmersbach.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Support Analyst Lvl 2
Location
Brooklyn, New York, United States
Company size
Who is Michael Jacques? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Michael Jacques is listed as IT Support Analyst Lvl 2 at MDRC, a with 348 employees, based in Brooklyn, New York, United States. AeroLeads shows a work email signal at hemmersbach.com and a matched LinkedIn profile for Michael Jacques.
Michael Jacques previously worked as Information Technology Support Analyst at Personal Touch Home Care and Information Technology Help Desk Supervisor at Adelphi University. Michael Jacques holds Certifications, Information Tecnology from Mycomputercareer.
Company email context
Email format at MDRC
This section adds company-level context without repeating Michael Jacques's masked contact details.
{first}.{last}@hemmersbach.com
86% confidence
AeroLeads found 1 current-domain work email signal for Michael Jacques. Compare company email patterns before reaching out.
Profile bio
About Michael Jacques
CompTIA Security+, A+ and Server+ certified professional with working knowledge of providing technical support others Consistently praised for communicating effectively with customers and the public using patience and understanding. Key Skills
Listed skills include Customer Service, Microsoft Office, Public Speaking, Leadership, and 2 others.
Current workplace
Michael Jacques's current company
Company context helps verify the profile and gives searchers a useful next step.
Mdrc
8 roles
Michael Jacques work experience
A career timeline built from the work history available for this profile.
Information Technology Support Analyst
Sep 2023 - Nov 2024
Information Technology Help Desk Supervisor
• Monitored the service desk ticketing system to triage and assign calls.• Implemented decisions to guarantee response times and commitments are achieved.• Developed staff to improve troubleshooting processes, technical knowledge, and performance.
Aug 2023 - Jan 2024
Information Technology Field Technician
• Installed and configured hardware and software components for usability.• Repaired damaged hardware and ensured electrical safety standards are met.• Upgraded systems to enable compatible software on all computers.• Installing and upgrading anti-virus software to ensure security at the user level.• Performed tests and evaluations of new software and hardware.
Feb 2022 - Sep 2023
Video Repair Technician
Resolving customer complaints efficiently and quickly. Promptly responded to inquiries and requests from prospective customers. Trained staff on operating procedures and company services. Organized and prepared team training.
Jan 2020 - Dec 2022
Security Monitor
• Operated security control-room equipment to monitor onsite activities.• Regulated proper access to premises for identified personnel and visitors.• Demonstrated routine and building safety inspections to reduce harmful outcomes.
Jun 2015 - Dec 2022
Security Supervisor
• Supervised appropriate admittance levels by clients and employees. • Provided effective surveillance activities to prevent dangers and damages.• Inculcated status reports to ensure preparation for detailed reports.
Oct 2016 - Jan 2020
Security Officer
Feb 2014 - Jan 2016
Team & coworkers
Colleagues at MDRC
Other employees you can reach at mdrc.org. View company contacts for 348 employees →
SM
Shira Mattera
Colleague at MdrcWhite Plains, New York, United States
View →
JG
Julie Glew
Colleague at MdrcPetaluma, California, United States
View →
BM
Bryce Marshall
Colleague at MdrcQueens, New York, United States
View →
SK
Sabrina Klein, Ph.D.
Colleague at MdrcBend, Oregon, United States
View →
JW
Janey Woo
Colleague at MdrcNew York City Metropolitan Area, United States
View →
ES
Elizabeth Saldaña
Colleague at MdrcProvidence, Rhode Island, United States
View →
RF
Raha Farhadi
Colleague at MdrcIran, Islamic Republic Of
View →
EH
Emily Hanno
Colleague at MdrcNew York City Metropolitan Area, United States
View →
PW
Patricia Weiss
Colleague at MdrcNew York City Metropolitan Area, United States
View →
RS
Rebecca Schwartz
Colleague at MdrcBrooklyn, New York, United States
View →
Shira Mattera
Colleague at MdrcWhite Plains, New York, United States
View →
JG
Julie Glew
Colleague at MdrcPetaluma, California, United States
View →
BM
Bryce Marshall
Colleague at MdrcQueens, New York, United States
View →
SK
Sabrina Klein, Ph.D.
Colleague at MdrcBend, Oregon, United States
View →
JW
Janey Woo
Colleague at MdrcNew York City Metropolitan Area, United States
View →
ES
Elizabeth Saldaña
Colleague at MdrcProvidence, Rhode Island, United States
View →
RF
Raha Farhadi
Colleague at MdrcIran, Islamic Republic Of
View →
EH
Emily Hanno
Colleague at MdrcNew York City Metropolitan Area, United States
View →
PW
Patricia Weiss
Colleague at MdrcNew York City Metropolitan Area, United States
View →
RS
Rebecca Schwartz
Colleague at MdrcBrooklyn, New York, United States
View →
2 education records
Michael Jacques education
Certifications, Information Tecnology
Associate'S Degree, Criminal Justice And Corrections
FAQ
Frequently asked questions about Michael Jacques
Quick answers generated from the profile data available on this page.
What company does Michael Jacques work for?
Michael Jacques works for MDRC.
What is Michael Jacques's role at MDRC?
Michael Jacques is listed as IT Support Analyst Lvl 2 at MDRC.
What is Michael Jacques's email address?
AeroLeads has found 1 work email signal at @hemmersbach.com for Michael Jacques at MDRC.
Where is Michael Jacques based?
Michael Jacques is based in Brooklyn, New York, United States while working with MDRC.
What companies has Michael Jacques worked for?
Michael Jacques has worked for Mdrc, Personal Touch Home Care, Adelphi University, Hemmersbach, and Charter Communications.
Who are Michael Jacques's colleagues at MDRC?
Michael Jacques's colleagues at MDRC include Shira Mattera, Julie Glew, Bryce Marshall, Sabrina Klein, Ph.D., and Janey Woo.
How can I contact Michael Jacques?
You can use AeroLeads to view verified contact signals for Michael Jacques at MDRC, including work email, phone, and LinkedIn data when available.
What schools did Michael Jacques attend?
Michael Jacques holds Certifications, Information Tecnology from Mycomputercareer.
What skills is Michael Jacques known for?
Michael Jacques is listed with skills including Customer Service, Microsoft Office, Public Speaking, Leadership, Microsoft Excel, and Microsoft Word.
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