It Support Analyst Lvl 2
Current
Jan 2024 - Present
AeroLeads people directory · profile
Michael Jacques Email & Phone Number
IT Support Analyst- LVL 2
at
MDRC
1 work email found
@hemmersbach.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Support Analyst- LVL 2
Location
Brooklyn, New York, United States
Company size
Who is Michael Jacques? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Michael Jacques is listed as IT Support Analyst- LVL 2 at MDRC, a company with 348 employees, based in Brooklyn, New York, United States. AeroLeads shows a work email signal at hemmersbach.com and a matched LinkedIn profile for Michael Jacques.
Michael Jacques previously worked as IT Support Analyst Lvl 2 at Mdrc and Information Technology Support Analyst at Personal Touch Home Care. Michael Jacques holds Certifications, Information Tecnology from Mycomputercareer.
Company email context
Email format at MDRC
This section adds company-level context without repeating Michael Jacques's masked contact details.
{first}.{last}@hemmersbach.com
86% confidence
AeroLeads found 1 current-domain work email signal for Michael Jacques. Compare company email patterns before reaching out.
Profile bio
About Michael Jacques
CompTIA Security+, A+ and Server+ certified professional with working knowledge of providing technical support others Consistently praised for communicating effectively with customers and the public using patience and understanding. Key Skills
Listed skills include Customer Service, Microsoft Office, Public Speaking, Leadership, and 2 others.
Current workplace
Michael Jacques's current company
Company context helps verify the profile and gives searchers a useful next step.
Mdrc
8 roles
Michael Jacques work experience
A career timeline built from the work history available for this profile.
Information Technology Support Analyst
Sep 2023 - Nov 2024
Information Technology Help Desk Supervisor
- Monitored the service desk ticketing system to triage and assign calls.
- Implemented decisions to guarantee response times and commitments are achieved.
- Developed staff to improve troubleshooting processes, technical knowledge, and performance.
Aug 2023 - Jan 2024
Information Technology Field Technician
- Installed and configured hardware and software components for usability.
- Repaired damaged hardware and ensured electrical safety standards are met.
- Upgraded systems to enable compatible software on all computers.
- Installing and upgrading anti-virus software to ensure security at the user level.
- Performed tests and evaluations of new software and hardware.
Feb 2022 - Sep 2023
Video Repair Technician
Resolving customer complaints efficiently and quickly. Promptly responded to inquiries and requests from prospective customers. Trained staff on operating procedures and company services. Organized and prepared team training.
Jan 2020 - Dec 2022
Security Monitor
- Operated security control-room equipment to monitor onsite activities.
- Regulated proper access to premises for identified personnel and visitors.
- Demonstrated routine and building safety inspections to reduce harmful outcomes.
Jun 2015 - Dec 2022
Security Supervisor
- Supervised appropriate admittance levels by clients and employees.
- Provided effective surveillance activities to prevent dangers and damages.
- Inculcated status reports to ensure preparation for detailed reports.
Oct 2016 - Jan 2020
Security Officer
Feb 2014 - Jan 2016
Team & coworkers
Colleagues at MDRC
Other employees you can reach at mdrc.org. View company contacts for 348 employees →
RP
Rose Palma
Colleague at Mdrc
San Francisco, California, United States, United States
View →
AP
Amy Perry
Colleague at Mdrc
New York, New York, United States, United States
View →
DA
Dina A.R. I.
Colleague at Mdrc
Williamstown, Massachusetts, United States, United States
View →
LM
Leigh Mesler Parise
Colleague at Mdrc
New York City Metropolitan Area, United States
View →
AR
Ajay Rawat
Colleague at Mdrc
Delhi, India, India
View →
MF
Mario Flecha
Colleague at Mdrc
New York, New York, United States, United States
View →
LS
Lauren Scarola
Colleague at Mdrc
Brooklyn, New York, United States, United States
View →
MH
Mei Huang
Colleague at Mdrc
United States, United States
View →
JH
Jan Henderson
Colleague at Mdrc
Palos Verdes Peninsula, California, United States, United States
View →
CG
Crystal G.
Colleague at Mdrc
New York, New York, United States, United States
View →
Rose Palma
Colleague at Mdrc
San Francisco, California, United States, United States
View →
AP
Amy Perry
Colleague at Mdrc
New York, New York, United States, United States
View →
DA
Dina A.R. I.
Colleague at Mdrc
Williamstown, Massachusetts, United States, United States
View →
LM
Leigh Mesler Parise
Colleague at Mdrc
New York City Metropolitan Area, United States
View →
AR
Ajay Rawat
Colleague at Mdrc
Delhi, India, India
View →
MF
Mario Flecha
Colleague at Mdrc
New York, New York, United States, United States
View →
LS
Lauren Scarola
Colleague at Mdrc
Brooklyn, New York, United States, United States
View →
MH
Mei Huang
Colleague at Mdrc
United States, United States
View →
JH
Jan Henderson
Colleague at Mdrc
Palos Verdes Peninsula, California, United States, United States
View →
CG
Crystal G.
Colleague at Mdrc
New York, New York, United States, United States
View →
2 education records
Michael Jacques education
Certifications, Information Tecnology
Associate'S Degree, Criminal Justice And Corrections
FAQ
Frequently asked questions about Michael Jacques
Quick answers generated from the profile data available on this page.
What company does Michael Jacques work for?
Michael Jacques works for MDRC.
What is Michael Jacques's role at MDRC?
Michael Jacques is listed as IT Support Analyst- LVL 2 at MDRC.
What is Michael Jacques's email address?
AeroLeads has found 1 work email signal at @hemmersbach.com for Michael Jacques at MDRC.
Where is Michael Jacques based?
Michael Jacques is based in Brooklyn, New York, United States while working with MDRC.
What companies has Michael Jacques worked for?
Michael Jacques has worked for Mdrc, Personal Touch Home Care, Adelphi University, Hemmersbach, and Charter Communications.
Who are Michael Jacques's colleagues at MDRC?
Michael Jacques's colleagues at MDRC include Rose Palma, Amy Perry, Dina A.R. I., Leigh Mesler Parise, and Ajay Rawat.
How can I contact Michael Jacques?
You can use AeroLeads to view verified contact signals for Michael Jacques at MDRC, including work email, phone, and LinkedIn data when available.
What schools did Michael Jacques attend?
Michael Jacques holds Certifications, Information Tecnology from Mycomputercareer.
What skills is Michael Jacques known for?
Michael Jacques is listed with skills including Customer Service, Microsoft Office, Public Speaking, Leadership, Microsoft Excel, and Microsoft Word.
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