Senior Quality Coordinator
CurrentMonitor Calls and Cases of different LOB's under merchant disputes for card accounts. Facilitates weekly Calibration with business partners and SLT's to identify and minimize possible regulatory violations.
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Michael John Javier is listed as Senior Quality Coordinator at Capital One Philippines Support Services Corporation at Capital One Philippines Support Services Corporation, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Michael John Javier.
Michael John Javier previously worked as Senior Quality Coordinator at Capital One Philippines Support Services Corporation and Senior Productions Associate at Capital One Philippines Support Services Corporation. Michael John Javier holds Bachelor'S Degree, Computer Science from Dalubhasaan Ng Lungsod Ng San Pablo, Laguna.
Michael John Javier is a Senior Quality Coordinator at Capital One Philippines Support Services Corporation at Capital One Philippines Support Services Corporation.
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Ncr - National Capital Region, Philippines
Monitor Calls and Cases of different LOB's under merchant disputes for card accounts. Facilitates weekly Calibration with business partners and SLT's to identify and minimize possible regulatory violations.
Ncr - National Capital Region, Philippines
Initiates merchant disputes on behalf of the customer for credit card accounts. Handles merchant representment and takes necessary actions based on MasterCard and Visa Chargeback Guidelines.
Ncr - National Capital Region, Philippines
Provides support to new hires in terms of floor support and coaching.
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Michael John Javier works for Capital One Philippines Support Services Corporation.
Michael John Javier is listed as Senior Quality Coordinator at Capital One Philippines Support Services Corporation at Capital One Philippines Support Services Corporation.
Michael John Javier is based in Metro Manila, National Capital Region, Philippines while working with Capital One Philippines Support Services Corporation.
Michael John Javier has worked for Capital One Philippines Support Services Corporation and Capital One Philippines Support Services.
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Michael John Javier holds Bachelor'S Degree, Computer Science from Dalubhasaan Ng Lungsod Ng San Pablo, Laguna.
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